Messages

1

iCam Support / Re: Can dot net framework kill connection?

« on: May 09, 2017, 03:57:15 PM »

Thank you. That registry thing fixed 2 out of 3 cams. The last one is on Windows 7x32.  The box stays grey on the preview screen.

He's tried uninstalling, fixing registry, plugging in different usb spots, updating cam drivers, taking the cam off the extension cord. None of that worked. I wonder what happened?  His was the main computer that installed dot net framework.

Anything else we can try ?

2

iCam Support / Can dot net framework kill connection?

« on: May 06, 2017, 12:25:51 PM »

Our cams have been working fine for years, until recently. The only thing I can think of is that we installed dot net 4.6, but I could be wrong in remembering the timeline if the cams quit AFTER that. Plus, dot net wasn't installed on all the computers with cams.  Although, i dunno how the network affects other computers.

We have 4 cams at work and 1 cam at home. The cam at home works fine. Three of the cams at work have stopped working, and the 4th computer hasn't been rebooted for a while, and it's still running, but I bet if i reboot that one, the cam will quit too.

We've gone thru the forums and trouble shooter and tried everything we read, but they still just say "connecting..." and stay greyed out. On the mobile app, it was saying cannot connect to all cam sources, but it showed 2 of them live.

Not sure what else to try.