Messages

1

iCam Support / Re: "Connecting ..."

« on: August 08, 2014, 12:32:08 PM »

i received one e-mail telling me to disable the firewall that in my initial e-mail I indicated that I had already done.  i suspect it is my router and something to do with the ports or security on the router?

2

iCam Support / "Connecting ..."

« on: August 07, 2014, 10:59:34 AM »

I installed software on my laptop running Win 7 with an integrated camera.  When started I received the infinite "Connecting ..."

I have tried rebooting, starting and stopping, closing and reopening and disabling the firewall but continue to get the infinite "Connecting ..."

I have MS Forefront Endpoint antivirus/spam running ... is this causing the issue or some other?

I am also using a wireless home network that goes through a new Comcast wireless router recently sent to me.  Is this where the issue may be?

Little help?  Anyone?  Please?