Messages

1

iCam Support / Getting notifications ok, app says 'source connection error'

« on: April 19, 2013, 03:31:06 PM »

Thanks for the feedback. Will look into his over the weekend and report back.
Ali


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2

iCam Support / Getting notifications ok, app says 'source connection error'

« on: April 18, 2013, 03:07:43 PM »

Hi,

Downloaded Windows 7 software on PC from website and connected to USB camera without issue.

Downloaded iOS app and got 'source connection error' and after Norton firewall was turned off for 15 mins, was able to connect to camera with the app. Worked okay for about 2 hours without issue. On same network.

An hour later, received motion notification alert on ipad. Opened app and received source connection error. Thought ok, firewall issue again but thought I would restart PC to see what happens. Opened ipad app again and connected to camera no problem.

Few hours later, receive another motion notification. Again when app was opened received same connection error.

Stumped. Everything, ipad, Windows and camera is up to date with drivers etc.

Any help please on how to resolve so I can connect to camera with app when notification is received.

Thanks in advance.

Ali

Sent from my iPad using Tapatalk HD