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iCam Support / Re: Troubleshooting 101 - iCam & iCamSource Error Messages

« on: July 30, 2012, 10:30:36 AM »

I am having such a hard time getting this to work. Well it does work when I am home and on my wifi, but as soon as I leave the house and my wifi it gives me the message broker connection error. What's weird is my mom can view my cameras at her house on her wifi but when I use my schools wifi it doesn't work either. We just moved to house and we just got told we live in a bad area and our mail has already been stolen twice. I really would like to keep an eye on things while I'm at work and school. I have the iPhone 4S and I am on 4G but I still can't connect. I was reading on some other posts and i tried the port checker- it says my UDP port 12001 is blocked. I'm not even sure what that means but whatever it is it's blocked. is that why I can't view my cameras away from home?