Messages

1

iCam Support / Re: Troubleshooting 102 - Source Connection Error

« on: April 13, 2011, 12:14:35 AM »

I tried both Auto-Config Router checkbox checked or unchecked. But sometime Checked could work, and sometime could not. Unchecked are same.  So I don't know why this happen. And have this problem when sometime use the internal WiFi to connect, but not often.
(noted: My router configuration without any change)

2

iCam Support / Re: Troubleshooting 102 - Source Connection Error

« on: March 30, 2011, 08:23:08 PM »

Hi
Removed the com.skjm.icamsource.plist files on Preferences folder and re-launch the iCamSources cannot fix the problem.

I see a new iCamSource update v2.2.2.1. and this version can work with WiFi network, but cannot use 3G to browse the Cam status again.
Its report Source COnnection Erro.
One of more of the iCamSources returned by the iCam Broker Server could not be connected to.

3

iCam Support / Re: Troubleshooting 102 - Source Connection Error

« on: March 22, 2011, 07:08:27 PM »

Yes, Stop and Start button doesn't fix the problem. Close and re-launching with same user name and password also can't fix the problem.
Only Reboot the system or change the password could fix this problem.

4

iCam Support / Re: Troubleshooting 102 - Source Connection Error

« on: March 21, 2011, 08:11:55 PM »

Yes...change the login password on both iCam and iCamSource could fix the connection error problem every time.
Reboot my computer also can fix the connection problem.

Regard,

5

iCam Support / Re: Troubleshooting 102 - Source Connection Error

« on: March 20, 2011, 10:29:13 PM »

Thanks for your help!

Sometime iCam could last for few hours without any problem after my MAC go asleep. The problem still happen even if I set my MAC never sleep.
Start and Stop the iCamSource could not fix the problem. Only stop and change both iCam and iCamSource passwoard could connect again.

My routher is Dray Tek  "Vigor 2930", with a fix ip always connected to WAN1 of this router. and force my ip  connect to WAN1. This router will direct connect to the ISP network. My MAC can connect to any web site after wake up from asleep.

The error message as following:
Source Connection Error
One of more of the iCamSources returned by the iCam Broker Server could not be connected to.

6

iCam Support / Re: Troubleshooting 102 - Source Connection Error

« on: March 17, 2011, 05:25:47 AM »

Hi,
I found that quit and restart the iCamSource could not solve the problem.  Only change the login password on both iCam and iCamSource then got the connection again.
Is there any limitation behind the iCamSource backend server?

Regard,
Francis.

7

iCam Support / Re: Troubleshooting 102 - Source Connection Error

« on: March 16, 2011, 08:21:54 PM »

Hi,
After my MAC wake up for several min or an hours it still not able to connect using iCam. However, Motion detect can sent notification to me.
Stop and re-start button also not allow me to connect.  (This is not resonable, iCam is a remote security software. If I can sit in front of my MAC to stop and re-start, then why I need to buy iCam)
I found that most people have the similar experience here, its sound the iCamSource still have some connection issue behind. Hope SKJM team could have an update to fix those connect problem soon.
 

8

iCam Support / Re: Troubleshooting 102 - Source Connection Error

« on: March 15, 2011, 11:52:30 PM »

The iCam display
Source Connection Error
One or more of the iCamSources returned by the iCam Broker Server could not be connected to.

This is after awoken to my MAC desktop, and the iCamSource perference show its still running.
And my MacBook keep on the same local network as before, and with a fix internal IP address as before sleep.

9

iCam Support / Re: Troubleshooting 102 - Source Connection Error

« on: March 15, 2011, 07:47:02 PM »

Hi,
First, I want to say my iCam could work fine on my 3G and WiFi.
But I found that will have Source Connection Error (there are currently no running
most happen on after resume my MAC book from display suspend. Seem the iCamSource lost connection to server at all. The iCamSource still running when I open the Preferences setting. But my iCam will never connect to the iCamSource, unless I quit and reload iCamSource from my MAC book.
Note: My MAC OSX (10.6.6) stop running the Firewall.