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iCam Support / Constant connection problems, no solution
« on: July 08, 2009, 04:31:53 AM »
I bought the icam app sometime in April, at first I could connect fine on wifi, but not at all on E or 3G. I contacted support by email who kindly replied very fast and advised me on a solution, ie check my firewall etc. After a few weeks of emails batting backwards and forwards, and adjusting my firewall I still could never connect to E or 3G.
Then out of the blue, I lost connection on wifi too, so once again many emails back and forth later I messed with the port forwarding and got the wifi to work again, however 3g and E never worked.
Today I woke up to find that at last my 3g and E made a connection, how I dont know! so I set up my pc, left it on when I left for work. Got to work, it made connection!!! Wow I was happy after all this time its eventaully working!
Then after about 3 connections, I am now again getting the repeating error of "Source connection error" "one or more fo the icamsources returned by the icam broker server could not be connected to" grrrrrrrr I even have high connection with 3G so its nothing to do with bad connection. I tried all my other apps and they work perfectly. I presume my wifi will work when I get home, but this 3g is never going to be perfect.
I am so frustrated with this, I honestly think this is one of the best apps on the iphone andd well done to SKJM, but this constant connection problem is driving me crazy.
I have received very fast email replies fromsupport so I am not faulting you guys, but this flakey connection is really really annoying.
I have no idea what to do now, as my pc is on at home all day now for nothing.
So, is there any last resorts to sort this out, or should I just uninstall the app? is there an upgrade on the way to sort this out?
Thanks
Then out of the blue, I lost connection on wifi too, so once again many emails back and forth later I messed with the port forwarding and got the wifi to work again, however 3g and E never worked.
Today I woke up to find that at last my 3g and E made a connection, how I dont know! so I set up my pc, left it on when I left for work. Got to work, it made connection!!! Wow I was happy after all this time its eventaully working!
Then after about 3 connections, I am now again getting the repeating error of "Source connection error" "one or more fo the icamsources returned by the icam broker server could not be connected to" grrrrrrrr I even have high connection with 3G so its nothing to do with bad connection. I tried all my other apps and they work perfectly. I presume my wifi will work when I get home, but this 3g is never going to be perfect.
I am so frustrated with this, I honestly think this is one of the best apps on the iphone andd well done to SKJM, but this constant connection problem is driving me crazy.
I have received very fast email replies fromsupport so I am not faulting you guys, but this flakey connection is really really annoying.
I have no idea what to do now, as my pc is on at home all day now for nothing.
So, is there any last resorts to sort this out, or should I just uninstall the app? is there an upgrade on the way to sort this out?
Thanks