Messages

1

iCam Support / Re: iCam Lite - Free Edition

« on: February 02, 2011, 07:21:02 PM »

Agreed. $5 is very cheap when you have guys who are willing to do what it takes to make it work for you... a downright bargain!

2

iCam Support / Re: Troubleshooting 102 - Source Connection Error

« on: February 02, 2011, 07:18:12 PM »

Just wanted to update this thread - thanks so much to OUAnthony and Stefan for helping me sort through this...

It now works over wifi and 3G!! What I ended up doing (as per suggested) was to completely set my router back to default settings, after turning off port forwarding and auto config on the iCamSource program. I then began rebuilding my network one thing at a time, checking for conflicts as I went. I was able to put my wireless network back on the air, D-link's Shareport utility to network-share my printer, and my Airport Express (in client mode) to feed my home theater. All of these work with iCamSource, with a firewall running, and the network secure...

To say I'm happy with the tech support is an understatement. Stefan (and Anthony) went above and beyond to help this newbie get it working. Now I can check on my young dog in her run, from my phone, from ANYWHERE!

Thanks again guys. The product is great - the people behind the product are even better!!

Cheers
Phil

3

iCam Support / Re: Troubleshooting 102 - Source Connection Error

« on: January 29, 2011, 11:26:25 PM »

I have Stefan helping via email now, but thanks again for all your suggestions. I did try the port checker program, and it did indeed show that only 12000 was open... (I poked some more holes in my firewall and then saw the ports open, but still no joy over 3G). I'll update this thread when we get this solved.

Cheers
Phil

4

iCam Support / Re: Troubleshooting 102 - Source Connection Error

« on: January 29, 2011, 10:17:04 PM »

Okay, just an update: I did some random port checking, from 12000 all the way to 12100, and all seemed open...

Also, I tried putting my computer in the "DMZ" (demilitarized zone) of my router, which made no difference. Then I turned off my firewall altogether. No difference. Hmmmm....

5

iCam Support / Re: Troubleshooting 102 - Source Connection Error

« on: January 29, 2011, 10:09:51 PM »

Hmmmm... I'll check the ports in between and update...

Router is D-Link DIR-655, pretty popular model so if there was some compatibility issue, it'd show by now?

Yes, icam view web view works (at least it does on my network, but it is a web addy, so it should work anywhere. right?) And the iCam app shows me a view on my ip4 while I'm on my wifi network.

Nope, iphone is not Jailbroken, and is not running a firewall program.

Thanks for the help so far... really appreciate it!

Cheers
Phil

6

iCam Support / Re: Troubleshooting 102 - Source Connection Error

« on: January 29, 2011, 06:44:52 PM »

Yup, forwarding ports to the ip addy of my machine (verified in ipconfig). Confirmed open ports via http://portchecker.net/udp.php?p=12100.

Tried rebooting the desktop, and then did a hard restart of the router too, just to be thorough. Still no go. Connects via wifi no problem, but not via 3G. I did check the java web address again (from my computer), and it shows there too, but not via the iphone's app over 3G.

I'm stumped. Kind of useless to me without a 3G view...

7

iCam Support / Re: Troubleshooting 102 - Source Connection Error

« on: January 29, 2011, 03:51:15 PM »

I did use the reg file to enable port forwarding. Ports are set the same in both apps: 12000-12100 under UDP.

Confirmed ip addy in ipconfig.

Thanks for the double checks. I was hoping for something simple too. I also temporarily turned off windows firewall. No joy. Any other suggestions?

8

iCam Support / Re: Troubleshooting 102 - Source Connection Error

« on: January 29, 2011, 02:57:52 PM »

Hello there... I am one of the unfortunates, afflicted with the "source connection error" over 3G on my iphone. Everything works fine on my wifi network.

My setup: iCam 2.0.1 for iphone, and iCam Source 2.2.1 for windows. Running a webcam, cable modem (non-wifi), D-Link DIR-655, airport express (running as a client only), all over winXP. Avast antivirus, windows firewall.

I set up port forwarding on the D-Link, and confirmed it was open using the previously provided links. IP address is reserved via the router. I can see the cam on my wifi network, but not over 3G. Nor can I see the cam over the net using http://skjm.com/icam/web/ . Same error I get over 3G:

"One or more of the iCamSources returned by the iCam Broker Server could not be connected to."

Please Help.

Phil