SKJM Forum

Support => iCam Pro Support => Topic started by: Supra80 on April 02, 2016, 05:09:22 AM

Title: Low quality
Post by: Supra80 on April 02, 2016, 05:09:22 AM

Hi!
I use a logitec c920 and that has a very high quality image and video.
I think that the video res. that comes out through icam pro is very lo-res. compare to the webcam.
Is there any ways to make the ressolution better in icam pro?
I've checked the high resolution is turned on in icam pro.

Title: Re: Low quality
Post by: SKJM Support on April 09, 2016, 01:38:25 AM

We resize the image before sending to the phone to reduce the bandwidth and so the image is a better fit for the device it's being displayed on. You describe it as "very low-res". Please send a screenshot of the image as it appears on your phone to support@skjm.com and reference this post. If it's super pixelated, that may indicate there's an issue with iCamSource capturing the wrong resolution.

Title: Re: Low quality
Post by: Supra80 on April 27, 2016, 01:07:39 PM

I understand that, but I wished that the images that are beeing captured to my computer would be in a better resolution and size.

Title: Re: Low quality
Post by: SKJM Support on May 03, 2016, 07:42:51 PM

iCamSource records the full resolution captured from the camera. Please send a screenshot to support@skjm.com and reference this post and username in your email.

Title: Re: Low quality
Post by: SKJM Support on May 09, 2016, 11:31:30 PM

Here is a new test version for you to try with the widescreen setting: http://skjm.com/icampro/iCamSourcePro1.1.1.1.dmg

Title: Re: Low quality
Post by: tomycrosound on May 11, 2016, 02:01:31 AM

..is there beta od icamsource pro for windows?

Title: Re: Low quality
Post by: SKJM Support on May 16, 2016, 11:22:24 AM

iCamSource Pro for Windows is available on our Support Pages here: http://skjm.com/icampro/support.php