SKJM Forum
Support => iCam Pro Support => Topic started by: ghettoyi on August 22, 2014, 12:08:49 AM
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iCamSource seems to work fine, but iCamSource Pro crashes as soon as it makes connection with the server. Just recently upgraded to the Beta, Source Pro was working perfectly fine in Mavericks. I read in a separate post that you SKJM is working with the beta to create a stable version, but was wondering when it's likely to be released? Or does anybody have a working version in OS X Yosemite?
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If iCamSource Pro is crashing, there should be crash logs.
The crash logs would be in:
/Users/<Your Username>/Library/Logs/CrashReporter/iCamSourcePro_<date_time>.crash.log
or in:
/Library/Logs/CrashReporter/iCamSource_<date_time>.crash.log
If you are running Mac OS 10.6.3: they moved the crash logs to /Library/Logs/DiagnosticReports or /Users/<YourUsername>/Library/Logs/DiagnosticReports
If you are running Lion: it hides the ~/Library directory for some reason. You can get to that directory by running Finder and then holding the Option key while clicking on the "Go" menu at the top of the screen. If you’re holding down the Option key, "Library" will be one of the choices available. You should choose /Library/Logs/CrashReporter/iCamSourcePro_<date_time>.crash.log. The crash logs should be there.
If you find crash logs, please send the most recent one to support@skjm.com. Also, please reference this forum post and your user name in your email.