SKJM Forum

Support => iCam Support => Topic started by: aetoole on January 27, 2014, 02:18:20 PM

Title: iCam error on Kindle Fire HD running android
Post by: aetoole on January 27, 2014, 02:18:20 PM

Here's what i get after entering my password: "No Sources Found, there are currently no running iCamSources associated with your existing login and password." I've restarted my Kindle, cleared the cache, killed all tasks running and the app is working fine on my MacBook Pro and iphone 4s. Thanks in advance for any help, love this app! E

Title: Re: iCam error on Kindle Fire HD running android
Post by: SKJM Support on January 27, 2014, 05:24:12 PM

Do you see the words "Connecting …" or "Connected to Server" in the iCamSource Preferences window title when you click the Start button? - http://skjm.com/icam/help/troubleshooting.php#icam1 (http://skjm.com/icam/help/troubleshooting.php#icam1)

Title: Re: iCam error on Kindle Fire HD running android
Post by: aetoole on January 28, 2014, 01:09:05 PM

I see connecting and then the error message pops up

Title: Re: iCam error on Kindle Fire HD running android
Post by: SKJM Support on January 29, 2014, 02:02:34 AM

Please send a screenshot of the iCamSource preference pane to support@skjm.com (http://support@skjm.com), while it is running, so we can verify the settings. Also, please reference this forum post and your user name in your email.