SKJM Forum

Support => iCam Support => Topic started by: Jay on December 14, 2008, 01:18:16 AM

Title: Windows Beta Test - Image encoding issues - RESOLVED
Post by: Jay on December 14, 2008, 01:18:16 AM

UPDATE:  There is a new release available that seems to resolve this issue.  If you are experiencing this problem, please download it at http://skjm.com/icam/iCamSetup.exe and let us know how it goes.
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Thank you very much to everybody that has been helping beta test the new Windows version of iCamSource. 

One issue that has shown up is that the image that is displayed on the iPhone is garbled, it looks like colorful static.  This appears to be an issue with the encoding process.

If you're seeing similar behavior, please post in this thread or email support@skjm.com.

Title: Re: Windows Beta Test - Image encoding issues on Sony Vaio
Post by: somedude2k on December 14, 2008, 10:58:40 PM

I am having this same problem on a Velocity Micro desktop PC using the Xbox Vision Camera.   All i can really see on the iphone is colorful static.

Update:  I found an old Logitech Quickcam Express and it works fine.  The Xbox Vision camera still does not though.

Title: Re: Windows Beta Test - Image encoding issues
Post by: Jay on December 15, 2008, 12:04:50 PM

We were finally able to replicate this colorful static behavior.  That will make it much easier to diagnose what's causing the problem.  Hopefully, we'll have an update out to fix it within the next couple of days.   When a fix is available, I'll post to this thread.

Thanks to everybody for your patience.

Title: Re: Windows Beta Test - Image encoding issues
Post by: Stefan on December 15, 2008, 01:42:14 PM

Here are some screenshots of what the "rainbow static" looks like.

Title: Re: Windows Beta Test - Image encoding issues
Post by: Stefan on December 15, 2008, 01:55:38 PM

And here is what the image is supposed to look like. (It also appears that the image is flipped vertically, which is odd.)

Title: Re: Windows Beta Test - Image encoding issues
Post by: Jay on December 15, 2008, 11:07:55 PM

After a full day of debugging we believe we have fixed the issue.  If you are experiencing the rainbow colored images on your iPhone, please install this update on your Windows machine and let us know how it goes:

Edt: Removed link to version 0.1.1, added link to latest version

http://skjm.com/icam/iCamSetup.exe

Title: Re: Windows Beta Test - Image encoding issues
Post by: Jay on December 16, 2008, 12:57:23 AM

We added another fix in, so there's a new version to download :)

Please download it at: http://skjm.com/icam/iCamSetup.exe

I updated the post above with a link to the new version.