SKJM Forum
Support => iCam Support => Topic started by: dacarter on September 03, 2010, 11:06:26 PM
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I rebooted today, probably for the first time since loading the app, and now Source crashes immediately after launching. Get the "Stopped Working" message. More info doesn't say much
Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: icamsource.exe
Problem Signature 02: 0.0.0.0
Problem Signature 03: 4c72e991
Problem Signature 04: System.Windows.Forms
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4889dee7
Problem Signature 07: 5e84
Problem Signature 08: 66
Problem Signature 09: System.ArgumentOutOfRange
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
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Have you rebooted again, since this problem first appeared? If not,please try rebooting.
Please make sure that Windows is fully updated through Windows Update.
What version of iCamSource are you running?
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Tried rebooting again, no help.
Using 2.0 beta (have to have the schedules)
Guess I could try 1.4 just to see if it also crashes.
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Also, just loaded all Windows updates (except Vista SP2)
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Tried 1.4.x.x, (it's also a beta?) and it also crashes immediately. HELP!
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Sorry for the delay, we weren't receiving email notifications about this thread for some reason.
Do you know if the "Auto-Start" option is enabled in iCamSource? If the option isn't enabled, that indicates the problem is with Windows. If the option is enabled, the problem could also be caused by issues with the camera.
If possible, please update to Vista SP2.
Also, there are two prerequisites that must be installed in order for iCamSource to run properly, the Visual Studio Redistributable Package(vcredist_x86.exe) and the .Net framework.
Please download the vcredist_x86.exe installer from here: http://skjm.com/icam/vcredist_x86.exe and run it. After you run vcredist_x86.exe, please reboot your computer. Then try iCamSource to see if the problem has been resolved.
If that does not resolve your problem, please update .Net. The .Net updater is available here: http://www.microsoft.com/downloads/details.aspx?FamilyId=333325FD-AE52-4E35-B531-508D977D32A6&displaylang=en
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I don't get email notification on it either even though I am subscribed to the thread.
I'm not sure about the auto start flag, can't check it since the app doesn't start anymore.
Remember, the app was working was working for several days.
I'll try the updates when I get some time.
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Please download and run (double-click) this file: http://skjm.com/icam/DeleteAS.reg
That will disable the Auto-Start option.
After you run that reg file, re-launch iCamSource. The Auto-Start checkbox should be blank, but hopefully the program won't crash as soon as you run it. It'll probably still crash if you hit the Start button at this point.
Please let me know if you're able to see the iCamSource window after you run the reg file.
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I'm having this exact same issue. I uninstalled the previous version I had (1.4.2.5 BETA, I believe) which would crash sporadically and installed the new 2.1 version. It appeared to run fine at first but then crashed sometime within the next 12 hours after installing it (not exactly sure when). Since then, every single time I try and start iCamSource it crashes immediately and I get the "iCamSource.exe has stopped working" message. This is on Windows Vista 64-bit edition on my Dell Inspiron XPS laptop.
I've tried all the aforementioned suggestions, including running the DeleteAS.reg registry file, installing the Visual Studio Redistributable package (and rebooting afterward) and I have the .NET Framework 3.5 SP1 installed which appears to be the latest version. I really hope this issue gets resolved soon... the last several versions of iCamSource have been far less than stellar.
EDIT: Also, in case it matters, the ONLY camera I have configured to run in iCamSource right now is the wireless AirLink747W (recommended by this very forum) over an MJPEG URL.
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Have you rebooted your computer since this problem first occurred? If not, please reboot.
Does iCamSource crash as soon as you launch the program, or when you hit the Start button, or some other time?
If you're able to access the settings, does changing to JPEG mode (not MJPEG mode) have any effect on the problem?
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After updating to v. 2.1.1, everything seemed fine (after unchecking auto-configure router).
I shut down iCam Source v 2.1.1 (on notebook), and started it on my desktop computer. Everything seems normal there.
I decided to check out iCam Web, and loaded it (applet) on the notebook, to see if I could see what was showing on my iPhone and desktop. It gave a "No sources Found" error, even before asking where to look. I shut down my browser (Firefox), and restarted iCam Source on the notebook, only to receive the Windows "We're Sorry, iCam Source Encountered a Problem, and needs to shut down." I tried to restart iCam Source v 2.1.1, only to receive the same message.
I uninstalled v. 2.1.1, rebooted, reinstalled v. 2.1.1, and received the same windows message again. I uninstalled v 2.1.1, rebooted, reinstalled the earlier version 1.4.2 (I think) and things are running again. Since the earlier version runs OK, I redownloaded v 2.1.1 and reinstalled it, only to receive the windows error message again.
I uninstalled v 2.1.1, rebooted, reinstalled the earlier Beta, and am running again.
v 2.1.1 is running fine on my desktop; but will not run again on my notebook. Guessing, I think something was changed on my notebook, after attempting to use the iCam Web Java Applet thru Firefox, because all was fine until then.
I am using windows XP/Home on both desktop & notebook, and Windows reports that all updates are complete.
OK, scratch most of that (desktop part). I just wen down to shut down iCam Source (which was still loaded); but it had the windows error message on top of the window. So, v 2.1.1 has crashed there too (without a reboot). I had been watching on my iPhone, and it said connection closed for that particular camera.
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OK - I was having the same problem. At first, 2.1.1 was running fine. Then all of a sudden (maybe after a reboot, I dont remember) iCamSource would just instantly pop up an error and not load up. I uninstalled, rebooted, reinstalled about 10 times with various combintations. So then I uninstalled, rebooted and then went and looked at the registery. There were traces of iCamSource in:
HKEY_CURRENT_USER\Software\SKJM, LLC\iCam
I deleted that, rebooted and then reinstalled 2.1.1 and BAM! It works again! Lets hope it keeps working!
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After updating to v. 2.1.1, everything seemed fine (after unchecking auto-configure router).
I shut down iCam Source v 2.1.1 (on notebook), and started it on my desktop computer. Everything seems normal there.
I decided to check out iCam Web, and loaded it (applet) on the notebook, to see if I could see what was showing on my iPhone and desktop. It gave a "No sources Found" error, even before asking where to look. I shut down my browser (Firefox), and restarted iCam Source on the notebook, only to receive the Windows "We're Sorry, iCam Source Encountered a Problem, and needs to shut down." I tried to restart iCam Source v 2.1.1, only to receive the same message.
I uninstalled v. 2.1.1, rebooted, reinstalled v. 2.1.1, and received the same windows message again. I uninstalled v 2.1.1, rebooted, reinstalled the earlier version 1.4.2 (I think) and things are running again. Since the earlier version runs OK, I redownloaded v 2.1.1 and reinstalled it, only to receive the windows error message again.
I uninstalled v 2.1.1, rebooted, reinstalled the earlier Beta, and am running again.
v 2.1.1 is running fine on my desktop; but will not run again on my notebook. Guessing, I think something was changed on my notebook, after attempting to use the iCam Web Java Applet thru Firefox, because all was fine until then.
I am using windows XP/Home on both desktop & notebook, and Windows reports that all updates are complete.
OK, scratch most of that (desktop part). I just wen down to shut down iCam Source (which was still loaded); but it had the windows error message on top of the window. So, v 2.1.1 has crashed there too (without a reboot). I had been watching on my iPhone, and it said connection closed for that particular camera.
Same for me
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This new version uses the registry more than the last version, so it's possible that the registry key has somehow gotten into a bad state.
Please download and run (double-click) this file: http://skjm.com/icam/CleaniCamKey.reg
That will erase the current iCamSource settings in your registry. You will need to re-enter all of your settings, but hopefully the problem will be resolved if it's due to a problem in the registry.
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OK Jay, I ran the Clean iCam registry, and ALL seems back to normal on both my desktop & notebook computers. Thanks, guess that's why you have HERO status. ;)
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OK Jay, I ran the Clean iCam registry, and ALL seems back to normal on both my desktop & notebook computers. Thanks, guess that's why you have HERO status. ;)
Same with me....now works.
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Jay,
I un-installed the version I was running before (2.1 I believe) and then ran the registry editor file you provided to get rid of all iCamSource registry keys and then re-installed the latest version (2.1.1). It's now up and running again! Like you said, I had to re-enter all the information for the camera(s) but at least I'm actually able to start the program again. And yes, to answer your previous question, I had restarted several times so it looks like the root of this problem was a registry key issue. I just hope it doesn't happen again... if it does, I'll be sure to let everybody know in this thread.
Thanks for all your help!
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??? OK, iCam Source v 2.1.1 just crashed on my notebook again (Windows "we encountered a problem") again! I rebooted the notebook, restarted iCam Source (v 2.1.1), and received the same error.
I ran the iCamCleanRegistry, and started the program (without reboot), and all is running again. I did need to re-enter the camera and PW (which I knew), but it's running!
Since this time it ran without a reboot, I guess I should continue these posts under the other folder.
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dkb52 - Does it crash as soon as you launch iCamSource, or when you hit the Start button, or some other time?
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??? Jay, Each time iCam source has "crashed" (windows error message) it has always started, and had been running (broadcasting). The last crash, it had been broadcasting over an hour. Of course once the crash occurs, it will NOT run again (with/without reboot, with/without uninstall & reinstall). It will only start again, after the iCamCleanRegistry is run.
The earlier crash (after running iCamCleanRegistry) I had rebooted, and reinstalled iCamSource v 2.1.1. After the last crash, I only ran the iCamClean Registry, restarted iCamSource (without reboot, without reinstall), and I've been up and running (all night) without incident.
Later today, I will reboot and run iCamWeb just to see (for myself), if anything forces another crash on either my desktop or notebook. I have not been broadcasting on the desktop after verifying the iCamCleanRegistry did clear the error there.
Reminder: using Win XP Home on both computers, all updates & service packs are complete.
Update 8:27 est. No "force" necessary. After running fine all night, I closed (exited) iCamSource, about an hour ago. Two minutes ago, I attempted to restart, and no-go. I immediately received the windows "sorry message." The icon was still showing on my task bar, but doing the mouse over, it disappeared. I attempted to restart iCamSource, and received the windows error message again. This time however, there were two icons on the task bar. Both disappeared with a mouse over.
I rebooted, tried to restart, and received the windows error message again, back to one icon in the task bar, which disappeared during a mouse over.
I ran the iCamCleanRegistry, restarted iCam Source (no reboot), and am up and running again.
This occurred on my notebook, and NO auto-start is Not checked.
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The behavior you're describing could be explained if there is already another instance of iCamSource running in the background accessing the camera.
How are you closing iCamSource? If you close the iCamSource window, the iCamSource program will continue running in the background. You can access the program through a small icon in the System Tray. You can quit the program from that System Tray icon.
You can check the Task Manager Process list to determine if there are any other instances of iCamSource running.
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OK, back to square 1 (kinda). I am NOT closing iCam Source. It is crashing (Windows "sorry error.") Even though it crashed and is NOT running, the icon (saying it is) is on the task bar. If I "mouse-over" the icon, as IF I wanted to stop it, the icon disappears (removing the option to stop the program).
Since iCam Source is NOT running at this point, if I attempt to restart the program (start button>) I receive the windows error message again, and then there are TWO icons on my task bar; but the program is still NOT running. When I drag my mouse over either icon to 'stop the program' both icons disappear.
Using iCam Source awhile now, I understand the "multiple instances;" however with version 2.1.1, I can add cameras as needed, without starting another 'instance' of iCam Source running.
If I attempt another start of iCam Source 2.1.1 without a reboot, a third icon will appear (implying three instances); however NONE are running (noted by the windows "sorry message.")
The ONLY way I can stop the accumulation of icons (instances) during program start, is to perform a reboot. Even after the reboot, the program will NOT start again, without first running the CleaniCamRegistry.
After you posted the link for CleaniCamRegistry.reg I basically just post what I was doing when the crash occurred. I don't mess with anything, since I already know the only way to fix the problem on my notebook, is to run CleaniCamRegistry, before loading again.
A more specific answer to your question: I am NOT trying to shutdown or close iCam Source in any fashion. It is being shutdown for me via the windows error message. As mentioned before, I have been using iCam Source for awhile, and know to shut it down (whether v 1.4.2 or 2.1.1) I need to right-click the icon and select Stop. Which is how I shut down early yesterday. After that, I have not tried to shut down. Windows/registry is doing it for me.
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I have each 2.x version crash when starting, after installing an update. If I delete the registry entry from current user/software/skjm, the program would run. Of course, I needed to re-enter my data.
Maybe when the product gets removed, some registry keys could be deleted that may be the problem
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dkb52 - The reason I asked how you closed iCamSource is because you said this in your previous post:
After running fine all night, I closed (exited) iCamSource, about an hour ago. Two minutes ago, I attempted to restart, and no-go. I immediately received the windows "sorry message."
That implied that it ran properly the first time, then crashed after that.
When you say that you immediately received the windows "sorry message" do you mean when you launched it, or when you hit the Start button, or some other time? Previously, you had mentioned that it would generally crash after broadcasting for an hour, so I was surprised to see that it was crashing immediately.
If you look in the Process list in Task Manager when you are seeing this behavior, do you see only one iCamSource entry?
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??? Jay, Each time iCam source has "crashed" (windows error message) it has always started, and had been running (broadcasting). The last crash, it had been broadcasting over an hour. Of course once the crash occurs, it will NOT run again (with/without reboot, with/without uninstall & reinstall). It will only start again, after the iCamCleanRegistry is run.
Update 8:27 est. No "force" necessary. After running fine all night, I closed (exited) iCamSource, about an hour ago. Two minutes ago, I attempted to restart, (launch) and no-go. I immediately received the windows "sorry message."
I rebooted, tried to restart, and received the windows error message again, back to one icon in the task bar, which disappeared during a mouse over.
I ran the iCamCleanRegistry, restarted iCam Source (no reboot), and am up and running again.
This occurred on my notebook, and NO auto-start is Not checked.
YES, it crashed (windows error sorry message); when I attempted to "relaunch" iCam Source. This only occurs, once a crash occurs while broadcasting (after start button), and will continue to do so, until CleaniCamRegistry is run.
NO, it has not crashed immediately after clicking the start button.
iCam Source has been stable today (running 19 hours now). After this post, I will STOP broadcasting, then EXIT iCamSource, shutdown windows, shutdown the computer, and see what, if anything happens.
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As mentioned above, I STOPPED iCam Source. I EXITED the program (right click on icon>EXIT).
I Logged off Windows, then Shutdown the computer completely.
After waiting an hour or so, I restarted my computer, logged into windows, Attempted to launch iCam Source (v 2.1.1) (Start>iCam Source).
I immediately received the Windows Sorry Message (encountered an error with iCam Source) Never made it far enough to START the broadcast, the preferences panel did not load.
As has become the "norm" i ran CleaniCamRegistry, launched iCam Source (without reboot), and all is broadcasting again.
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It's possible that stopping iCamSource with the stop button runs code that is causing problems with the registry.
What happens if you run (and start) iCamSource and then exit the program without hitting the Stop button? Does it still crash the next time you run iCamSource?
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WOW, lots of activity on my thread. Glad it's not just me haveing the problem. Do we think it's resolved yet? Can't quite tell from the posts.
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The CleaniCamRegistry file seems to get it working for most people. (http://skjm.com/icam/CleaniCamKey.reg)
Some others are having the problem re-occur after running that file. I'll be looking into the registry code this week to see if I can resolve the problem (or problems).
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Ok, the reg cleanup did the trick for me. Did have some trouble connecting to my TV card with 2.1.1 but it finally start up.
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I am a new user (yesterday) and have the same problem. I'm running Windows 7 and the clean registry does the trick. It locks up on me after a few minutes or a few hours. One variable I am experimenting with is whether I have "record motion events" turned on and how active it is.
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I find that the script to clean the registry works at first, but the problem recurs later after some number of stops and restarts. I've decided to regress back to 1.4.2 for now.
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There's a new test version of iCamSource with a fix that will hopefully resolve this problem. You can get it here: http://skjm.com/icam/iCamSetup2.1.3.exe
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The new software seems to have fixed my problem. I've been recording motion events for a few hours now without any problems. Thanks!
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I've seen issues still. But when I get the error now, I just uninstall it and reinstall it and add the cameras and it works fine for a while. Something is making it not work. Right now, I am testing it WITHOUT a wireless camera to see if that is what is making it stop working. So for now, I only have 2 USB cameras running.
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I can not start the program
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@centxdiesel - Are you having problems with the Mac or Windows version of the iCamSource? Is the iCamSource application crashing, or are you unable to click the Start button?