SKJM Forum

Support => iCam Support => Topic started by: Papagravel on June 24, 2010, 05:43:37 PM

Title: Source connection error over 3g or wifi
Post by: Papagravel on June 24, 2010, 05:43:37 PM

I'm on a 3gs with a Microsoft camera. It's showing up in the server box on my pc. I'm running 3.1.2 os. I've tried both 3g and wifi. Not working help!

Title: Re: Source connection error over 3g or wifi
Post by: Papagravel on June 24, 2010, 06:14:45 PM

Disabled firewalls and antivirus, still no good. I'm hooked directly to the modem. I am frustrated.

Title: Re: Source connection error over 3g or wifi
Post by: Stefan on June 24, 2010, 08:46:23 PM

If you are receiving the Source Connection Error when your iPhone is connected to the same local WiFi network as the computer running the iCamSource then that is usually an indication of multiple routers on the network or firewall / security software running on the computer blocking the iCamSource.

If you could go to http://whatismyipaddress.com/ from the computer running the iCamSource and e-mail support@skjm.com what it says your external IP address is then we can attempt to look it up in the Broker Server logs and hopefully troubleshoot the problem. Please reference this forum post in your e-mail.

Title: Re: Source connection error over 3g or wifi
Post by: Papagravel on June 25, 2010, 11:04:08 AM

It's not going through a router. It's hooked directly to the modem. This is in my restaurant.

Title: Re: Source connection error over 3g or wifi
Post by: Papagravel on June 25, 2010, 11:25:29 AM

My buddy was able to pull it up on his iPhone no problem. He has an older phone. Is icam compatable with 3gs?