SKJM Forum

Support => iCam Support => Topic started by: niknal on March 19, 2010, 08:03:54 PM

Title: Can't connect outside of home network anymore ????
Post by: niknal on March 19, 2010, 08:03:54 PM

When I first got the iCam app, I was able to view my webcams using the 3G network on my iPhone. Since moving to Windows 7,  I can now only see them when connected to my home network. Any idea why this is happening? Any thoughts on on how to fix it?

Title: Re: Can't connect outside of home network anymore ????
Post by: Jay on March 19, 2010, 10:26:16 PM

If the only thing that's changed is the upgrade to Windows 7, that might indicate that the Windows 7 firewall behaves differently than the previous firewall.  To find out if that is the case, disable the firewall temporarily to see if iCam starts working.  If it does, the firewall can be configured to to work with iCam.