SKJM Forum

Support => iCam Support => Topic started by: JohnRH on February 24, 2010, 08:48:25 PM

Title: Start Button Unavailable
Post by: JohnRH on February 24, 2010, 08:48:25 PM

Hi new user here,
Downloaded/Installed iCamSource for Windows v1.4.1
Using XP Home
I want to test before purchase if compatable with my IP camera: TrendNet TV-IP110W
Entered info on Ethernet/WiFi tab
Start button is greyed out - unable to click on it
Tried all 7 URL's that come up for the TrendNet camera
Using correct camera login & password
Tried using different iCam login info
Tried AutoStart on/off
If I go to USB tab Start button is active but I do not have one so it says no camera found - Duh!
Uninstalled/reinstalled iCamSource -No Go
Downloaded iCamSource again and reinstalled - No Go
Any thoughts?
Thanks,
John

Title: Re: Start Button Unavailable
Post by: Jay on February 25, 2010, 01:25:58 AM

Please email a screenshot of your iCamSource window to support@skjm.com.  Please refer to this forum thread in your email.

Title: Re: Start Button Unavailable
Post by: JohnRH on February 25, 2010, 05:56:23 AM

Thanks
Email sent

John

Title: Re: Start Button Unavailable
Post by: JohnRH on February 25, 2010, 06:32:25 AM

Just tried installing iCamSource on different computer
Same results
Is it just me?  ???

Thanks,
John

Title: Re: Start Button Unavailable
Post by: JohnRH on February 25, 2010, 02:16:09 PM

Hi all,
For anyone having this problem Jay has solved it for me  :)
On the first run config screen I was using cut & paste for the URL
The program didn't recognize this as proper input
Jay told me to type in the URL which solved the problem
Great and quick support
On my way to the app store to purchase

Thanks,
John