SKJM Forum

Support => iCam Pro Support => Topic started by: Marco on August 01, 2019, 01:51:25 PM

Title: No notifications
Post by: Marco on August 01, 2019, 01:51:25 PM

Hello, since some months, i receive no notifications any more.

Sometimes if i open app (Android) check parameters it works for 1 or two notification than no more again.
I tryed with icam source and pro, same problem.

App : Android last version
Soft : Mac last version

Maybe you can help me ?
I use the product since many years, i really hope a solution is possible.

Thank you

Title: Re: No notifications
Post by: Marco on August 08, 2019, 02:37:18 PM

Nobody can help me ?  :(

Is the product is not supported anymore ?

Title: Re: No notifications
Post by: Stefan on August 08, 2019, 08:11:02 PM

It sounds like it works sometimes, but then stops?

There is functionality in the iCamSource Pro to turn off sending notifications if there are no iCam Pro mobile devices registered to receive notifications. (If there are no devices to send notifications to, then the iCamSource Pro is just wasting bandwidth and processing to send notifications to mobile devices.)

When you change the settings and receive notifications for a while, is the Send Notifications checkbox still checked in the iCamSource Pro on your Mac when you no longer receive notifications?

Title: Re: No notifications
Post by: Marco on August 10, 2019, 10:09:24 AM

Thank you Stefan,

i found the problem, i had to clear the cache.
I uninstall / reinstall the application but only clear the cache solved the problem.

Thank you again for your replay and this wonderful app !