SKJM Forum

Support => iCam Pro Support => Topic started by: possi on January 04, 2019, 11:58:57 AM

Title: password cannot entered
Post by: possi on January 04, 2019, 11:58:57 AM

Hi I use the latest icamsource on the following devices:
- ipad mini V1 (works)
- iphone 5s (latest iOS, works)
- and two other iphone 5s (latest iOS) which have the problem...it is not possible to enter the password for the cloud. so the buyed cloud is useless...
the keyboard does not appear when I touch the user/pw field, see attach.

---

(http://www.possi.de/190103-9075.jpg)

Title: Re: password cannot entered
Post by: Stefan on January 04, 2019, 04:44:11 PM

Most likely you just need to tap the "Stop" button on the home screen of the iCamSource Pro Mobile before attempting to change the iCam Pro Cloud credentials. Once the credentials have been entered, you can Start the iCamSource Pro Mobile again.