SKJM Forum

Support => iCam Support => Topic started by: Supra80 on March 19, 2014, 02:14:04 PM

Title: Only one of two cameras working
Post by: Supra80 on March 19, 2014, 02:14:04 PM

Hi!
I have a logitech c910 and a Microsoft lifecam studio on my win7 pc.
I've used the c910 on icam for long time, and now I wanted to use both.
After connected both I only see the lifecam on icam and not the c910.
What can be wrong?
I have adferd them both as cameras in icam...
If i turn of icam I can see the c910 in logitechs own software.

Title: Re: Only one of two cameras working
Post by: karelhuis on April 01, 2014, 10:39:09 AM

Same here.
ee pc has a webcam inside but it wont show the usb cam
Sorry 2 similar usb cams detected, we have to remove one... Thats to bad.
How to fix?

Title: Re: Only one of two cameras working
Post by: SKJM Support on April 05, 2014, 12:01:20 AM

Quote from: Supra80 on March 19, 2014, 02:14:04 PM

Hi!
I have a logitech c910 and a Microsoft lifecam studio on my win7 pc.
I've used the c910 on icam for long time, and now I wanted to use both.
After connected both I only see the lifecam on icam and not the c910.
What can be wrong?
I have adferd them both as cameras in icam...
If i turn of icam I can see the c910 in logitechs own software.

Are you able to see both cameras in iCamSource?

Title: Re: Only one of two cameras working
Post by: SKJM Support on April 05, 2014, 06:36:15 AM

Quote from: karelhuis on April 01, 2014, 10:39:09 AM

Same here.
ee pc has a webcam inside but it wont show the usb cam
Sorry 2 similar usb cams detected, we have to remove one... Thats to bad.
How to fix?

Are you seeing the Duplicate Error Message? If so, the duplicate camera message is only shown if the Device ID matches for two or more entries in the Cameras list. In other words, you may have two entries for one of your cameras in the Cameras List instead of the two different cameras. The Device ID is unique for each webcam (even if they are the same Brand/Model).