SKJM Forum

Support => iCam Support => Topic started by: CamRon on December 24, 2013, 04:23:43 PM

Title: Cant access password entry on phone
Post by: CamRon on December 24, 2013, 04:23:43 PM

So I installed iCam source on my macbook and that seems to work fine. I installed iCam on my HTC One android phone and when I entered the same password I had set, I got an error message:

No sources Found

There are no currently running iCamSources associated with your existing login and password.

So I thought maybe I didn't enter it correctly. When I entered the password the password entry screen looked like a plain white blank box, not like the box on the help page. Once I click the ok button, there is no i in the lower corner to retry the password.

All i have is what looks like a screen divided into 4 boxes which are grey/black.

Any help appreciated

Title: Re: Cant access password entry on phone
Post by: SKJM Support on December 26, 2013, 01:23:07 AM

The "i" is for Mac iOS devices. For Android you should see Menu button.

Also, it’s possible that the iCam app settings on the Android phone have gotten into a bad state.

On your Android phone, go to Settings -> Applications -> Manage Applications and then choose iCam and the "Clear Data". Then try connecting again.