SKJM Forum

Support => iCam Support => Topic started by: jgv11 on December 20, 2013, 04:43:23 PM

Title: nosound on my samsung galaxy s4
Post by: jgv11 on December 20, 2013, 04:43:23 PM

so I have this new phone and installed icam. I had an iphone with it. I can get the 3 camera's but no sound. I have a green check in audio and autolock override. Notifications wont allow me - "notifications not supported. sending icam notifications requires amazon device running android 4.0.3(ice cream sandwich) or higher.  how can I get sound? thank you

Title: Re: nosound on my samsung galaxy s4
Post by: SKJM Support on December 23, 2013, 03:22:43 PM

What is the Brand/Model of each camera? What version of Android are you currently running?

Title: Re: nosound on my samsung galaxy s4
Post by: demonite1 on March 15, 2014, 09:43:19 AM

I have the same problem on my Samsung Galaxy S4...no sound. It worked fine with my iPhone 5, and it works on my iPad, but it doesn't on my Android phone; all I get is video. My iCamSource(s) are iMac desktop computers...please help.

Title: Re: nosound on my samsung galaxy s4
Post by: SKJM Support on March 17, 2014, 12:14:28 PM

Quote from: demonite1 on March 15, 2014, 09:43:19 AM

I have the same problem on my Samsung Galaxy S4...no sound. It worked fine with my iPhone 5, and it works on my iPad, but it doesn't on my Android phone; all I get is video. My iCamSource(s) are iMac desktop computers...please help.

Have you checked the Android checkbox in iCamSource next the Audio drop-down menu?

Title: Re: nosound on my samsung galaxy s4
Post by: demonite1 on March 17, 2014, 04:34:12 PM

Thanks!!! That was it.

Title: Re: nosound on my samsung galaxy s4
Post by: SKJM Support on March 18, 2014, 10:35:21 PM

I’m glad you got it working!

If you have any other issues or questions, please let me know.