SKJM Forum

Support => iCam Support => Topic started by: user87 on December 11, 2009, 03:00:25 PM

Title: Webcam not working on iCam Software
Post by: user87 on December 11, 2009, 03:00:25 PM

Hello All,


I recently upgraded my Asus 1005HA netbook to Windows 7. After I upgraded, I installed some Asus webcam software. After that install, I installed the iCam software. Whenever I try to run iCam, it does not work. The software will start up and no video will show up on the screen. I am not sure if the Asus software is causing this problem or not. Tonight I will try and unintall both programs and just reinstall iCam to see what happens, but in the meantime if anyone has any input I would appreciate it!

Thank you,

Tim

Title: Re: Webcam not working on iCam Software
Post by: user87 on December 11, 2009, 04:45:10 PM

Update:


Ok, tried to uninstall everything and just reinstall iCam software and nothing works. The video source says "USB2.0 UVC 1.3M WebCam" Any help or guidance would be great.

Thanks

Title: Re: Webcam not working on iCam Software
Post by: Jay on December 11, 2009, 06:41:31 PM

Please email a screenshot of your iCamSource window (while it's running) to support@skjm.com.  Please refer to this forum thread in your email.