SKJM Forum

Support => iCam Support => Topic started by: gtherreault on May 16, 2013, 12:41:13 PM

Title: icam no longer starts always says stopped
Post by: gtherreault on May 16, 2013, 12:41:13 PM

I installed icamsource for windows 7 last night and it worked fine. Today I try to start the application and it will not start. In the system tray I see the icon for icamsource and it says icamsource (stopped) when I hover over the icon. I cannot right click the icon and can't double click the icon. I've tried uninstalling and reinstalling twice, rebooting as well and simply will not work. Is this a know problem with the software?

thanks for any help

Title: Re: icam no longer starts always says stopped
Post by: SKJM Support on May 17, 2013, 01:22:34 PM

It's possible that the registry key has somehow gotten into a bad state.

Please download and run (double-click) this file: http://skjm.com/icam/CleaniCamKey.reg (http://skjm.com/icam/CleaniCamKey.reg)

That will erase the current iCamSource settings in your registry. You will need to re-enter all of your settings, but hopefully the problem will be resolved if it's due to a problem in the registry.

Title: Re: icam no longer starts always says stopped
Post by: gtherreault on May 17, 2013, 03:27:36 PM

That did the job. I uninstalled the software ran the reg file and then reinstalled and I can now use the software.

thanks for the quick fix.

Title: Re: icam no longer starts always says stopped
Post by: SKJM Support on May 17, 2013, 10:10:57 PM

I'm glad you got it working!

If you have any other issues or questions, please let us know.