SKJM Forum

Support => iCam Support => Topic started by: Icyirit on December 25, 2012, 04:08:01 AM

Title: Motion detection problem!
Post by: Icyirit on December 25, 2012, 04:08:01 AM

Hi everyone

I recently installed
 icam on my pc and ipad, but am having trouble getting the motion detection to work. I have 3 Axis ip cameras running on milestones client, and i'm having no trouble with finding Them in the icamsource client, it just doesnt seem to detect any motion no matter how much i movie in front of the cameras. Is it Because these cameras has a built in motion detection?
I also tried disabling that feature in the milestones client, still nothing. Any help is greatly appreciated!

Title: Re: Motion detection problem!
Post by: SKJM Support on December 25, 2012, 04:24:57 PM

Do you currently have the Record Motion checkbox in iCamSource under Motion Detection tabbed checked?

Title: Re: Motion detection problem!
Post by: Icyirit on December 26, 2012, 04:33:01 AM

I looked through som similar threads that said i should try checking that, i did, both on and off, still nothing :/

Title: Re: Motion detection problem!
Post by: Icyirit on December 26, 2012, 04:35:49 AM

Motion detection works great on all my laptops, using the built in webcam. I only havd problems with my ip cams..

Title: Re: Motion detection problem!
Post by: SKJM Support on December 26, 2012, 01:04:28 PM

Please select the IP camera in the cameras list and send a screenshot of the Motion Detection tab and Scheduling tab, to support@skjm.com (http://support@skjm.com). Also, please reference this forum post and your user name in your email.