SKJM Forum

Support => iCam Support => Topic started by: sallycam on October 27, 2012, 12:59:03 PM

Title: Works on iCamWeb but stopped working on iPad or iPhone
Post by: sallycam on October 27, 2012, 12:59:03 PM

This had been working fine until yesterday. All of a sudden I cannot connect via the iPad or iPhone app.  I can connect via the iCamWeb site, though, which makes me think it is not related to firewall/port forwarding. Am I right in ruling those out? (I turned my firewall off to test, btw.)

Title: Re: Works on iCamWeb but stopped working on iPad or iPhone
Post by: SKJM Support on October 29, 2012, 12:13:42 PM

What error message are you seeing when you are unable to connect: No Sources Found, Broker Connection Error, or Source Connection Error? Are you having problems connecting when your phone is connected via 3G, WiFi, or both?