SKJM Forum

Support => iCam Support => Topic started by: donboysail on October 16, 2009, 05:16:03 PM

Title: iCamSource won't open on MacBookPro (RESOLVED)
Post by: donboysail on October 16, 2009, 05:16:03 PM

I can't get the program to open.  It does nothing.  Yet I can run it on my PCs in conjunction with my iPhone and also running WinXP from boot camp.  I have vers. 1.2.1 on my iPhone.  And I have vers. 1.3.6 on the Mac running Snow Leopard 10.6.1.  

Title: Re: iCamSource won't open on MacBookPro
Post by: Jay on October 16, 2009, 09:11:20 PM

Is iCamSource crashing?  Do you see an error message?

If iCamSource is crashing, there should be crash logs.

The crash logs would be in:

/Users/<Your Username>/Library/Logs/CrashReporter/iCamSource_<date_time>.crash.log

or in:

/Library/Logs/CrashReporter/iCamSource_<date_time>.crash.log

If you find crash logs, please email the most recent one to support@skjm.com.  Please refer to this forum thread in your email.

Title: Re: iCamSource won't open on MacBookPro
Post by: donboysail on October 16, 2009, 10:06:58 PM

No crash reports.  The program doesn't open.  No error messages. When i instruct the program to open nothing happens. 

Title: Re: iCamSource won't open on MacBookPro (RESOLVED)
Post by: gregdig on December 25, 2009, 05:46:33 PM

Why is this thread marked "resolved"? I see no resolution at all, and I'm having the same issue on my MacBook Pro with iCamSource v1.4. The last version worked fine, but once I upgraded it stopped working.

When I double-click the app, nothing at all happens. When I try to delete the app, I get a warning that tells me it can't be thrown away because it's open, but the app isn't visible as a running app in the launch bar (but it DOES show up as a running process from the Terminal).

I've tried restarting my Mac, then throwing the iCamSource app in the trash and re-installing it, but the same thing happens when I try to launch it.

You should actually solve issues before assigning them a "resolved" tag, for people like me who search the forums before posting.

Title: Re: iCamSource won't open on MacBookPro (RESOLVED)
Post by: gregdig on December 25, 2009, 05:52:59 PM

Okay, I figured out what's going on and I figured I'd post it for anyone who ran into the same issue.

I had been using the old version, which opens up a normal application interface when launched. The new version doesn't, which would have been good to know prior to running the automatic updater. The new version opens a daemon that runs in the background and puts an icon in your top menu for accessing the app.