SKJM Forum

Support => iCam Support => Topic started by: dmi7b5 on April 26, 2012, 05:47:44 PM

Title: Outside LAN: Motion detection works great, but can't connect
Post by: dmi7b5 on April 26, 2012, 05:47:44 PM

After some pain and suffering, I was able to set up three Foscam FI8910W IP cameras so that I can connect wirelessly and remotely (3G) via an app called Foscam Pro.  I would like to use iCam instead because iCam has better features for motion detection and notification.

However, with iCam, I'm getting a "source connection error" when I try to connect from outside my home network.  The thing that seems odd, though, is that I can get motion detection notifications outside my LAN no problem.  Is that odd, or are they two completely different things?

My workaround is to open Foscam Pro whenever I get a notification from iCam.  I also have iCam source set up to save recorded motion events to a Dropbox folder (which I can view remotely with my iphone).  This works, but it's clumsy, at best.

My router supports UPnP and NAT.  Both are enabled.  I have also manually forwarded ports for the three cameras.  I'm using dyn/dns for static IP addresses.  I've tried clicking "auto-config router" in iCam source.  My router firewall is disabled.  I've allowed iCam through my software firewall.

Any ideas?

Thanks

Title: Re: Outside LAN: Motion detection works great, but can't connect
Post by: SKJM Support on April 27, 2012, 12:22:46 AM

Please let me know what status message appears next to the Auto-Config Router checkbox when you run iCamSource with that option enabled.

Title: Re: Outside LAN: Motion detection works great, but can't connect
Post by: dmi7b5 on April 28, 2012, 07:25:31 PM

Upnp may not be enabled.

Title: Re: Outside LAN: Motion detection works great, but can't connect
Post by: SKJM Support on April 30, 2012, 12:39:24 AM

It appears the new auto-configuration logic isn't working for some reason. The next step is to manually configure your router for port forwarding. There's more information about using port forwarding with iCamSource here: http://skjm.com/forum/index.php?topic=402.0 (http://skjm.com/forum/index.php?topic=402.0)

If you have any problems with the instructions on that page, please send me the Brand/Model of your router so I can find port forwarding instructions for your particular router.