SKJM Forum

Support => iCam Support => Topic started by: casey on August 17, 2009, 08:23:45 PM

Title: Upgraded Iphone...
Post by: casey on August 17, 2009, 08:23:45 PM

Hi!  I've purchased your iphone app and i'm VERY pleased with it and with the most recent update I decided to purchase the PUSH notification.  It was working perfectly.  My only problem recently is when I decided to upgrade my IPhone to the 3GS.  I have your app working properly, but now it says that I haven't purchased the PUSH notification.  I'm not sure what to do.  Should I of backed up my old iphone with the app installed prior to switching?  Any help would be much appreciated!

Thanks!!!

Title: Re: Upgraded Iphone...
Post by: Jay on August 17, 2009, 10:43:15 PM

If you already purchased the push add-on with the same iTunes account, then it shouldn't charge you for installing it again.  If you click on the purchase button and then enter your iTunes password, it will display a message saying you already paid for the add-on and you won't be charged again (at least that's the way it's always happened when I re-install the add-on)