SKJM Forum

Support => iCam Support => Topic started by: yangins on January 26, 2012, 05:40:36 PM

Title: Icamsource on two computers in office. Only one cam pictur on Icam?
Post by: yangins on January 26, 2012, 05:40:36 PM

One show up on Icam iphone 4s.  the other pne will give me a motion warning but no picture on icam.  Please help!

Title: Re: Icamsource on two computers in office. Only one cam pictur on Icam?
Post by: SKJM Support on January 26, 2012, 08:49:06 PM

Do you see a feed from your camera in iCamSource?

Title: Re: Icamsource on two computers in office. Only one cam pictur on Icam?
Post by: yangins on January 27, 2012, 09:23:31 AM

Yes I get a source and picture on Icamsource to none on the phone.  I made sure the password and login are the same on both computers.  When i try it from home it works fine.   Is it two computers on the same network that doing this?

Title: Re: Icamsource on two computers in office. Only one cam pictur on Icam?
Post by: SKJM Support on January 27, 2012, 12:21:11 PM

If you could go to http://whatismyipaddress.com/ (http://whatismyipaddress.com/) from the computers running the iCamSource and send your external IP address to support@skjm.com (http://support@skjm.com) so we can attempt to look it up in the Broker Server logs and hopefully troubleshoot the problem. Also, please reference this forum post and your user name in your email.