SKJM Forum

Support => iCam Support => Topic started by: quantumorbit on July 21, 2009, 05:25:12 PM

Title: Snow Leopard Compatibility
Post by: quantumorbit on July 21, 2009, 05:25:12 PM

I'm running Snow Leopard (Mac OS X 10.6) build 10A411 and can report that iCamSource is not compatible. Hopefully the developers will have a solution before Snow Leopard becomes available for the general public.

Title: Re: Snow Leopard Compatibility
Post by: Stefan on July 21, 2009, 10:49:01 PM

Once Mac OS X 10.6 Snow Leopard is released the Mac OS X version of the iCamSource will be compatible with it, yes.

Title: Re: Snow Leopard Compatibility
Post by: quantumorbit on July 22, 2009, 01:08:08 PM

Do you have a Beta available for Apple developers running Leopard to try out?

Title: Re: Snow Leopard Compatibility
Post by: Stefan on July 22, 2009, 05:56:05 PM

For Snow Leopard? Not currently, no.

Title: Re: Snow Leopard Compatibility
Post by: Stefan on August 24, 2009, 01:52:00 PM

Since Apple announced today that Mac OS X 10.6 Snow Leopard will be released on Friday, August 28 (as opposed to "September" as they had previously stated) I just want to note that the latest version of the iCamSource, 1.3.5, should be fully compatible.

If you do have any issues running the iCamSource on Snow Leopard, please let us know.

Thanks! :)

Title: Re: Snow Leopard Compatibility
Post by: juventus on August 30, 2009, 06:36:24 PM

Ever since I upgraded to Snow Leopard iCam does not give audio, the video is fine though? 
Anyone else having this problem?

Title: Re: Snow Leopard Compatibility
Post by: Jay on August 31, 2009, 12:36:28 AM

juventus - Please make sure your iPhone isn't in silent/vibrate mode.

What entries show up in the Audio drop down list in iCamSource?  What entry are you selecting?

When you're zoomed into the camera in iCam on your iPhone, try changing the volume using the iPhone volume buttons.  Does it say "ringer" in the volume indicator pop-up?

Title: Re: Snow Leopard Compatibility
Post by: ddeeble on October 21, 2009, 12:08:51 PM

I have the same issue - loaded Snow Leopard and now no audio.  When I press the volume button on my iphone, it says "ringer".  I've set the audio input under settings on the computer to the internal microphone, turned volume all the way up and disabled ambient noise filtering.  Computer is not 'sleeping' or in screen saver mode.  Audio was working fine before Snow Leopard upgrade.  Output volume on iMac is at 75%.

Please help - thank you!

Title: Re: Snow Leopard Compatibility
Post by: Jay on October 21, 2009, 05:44:51 PM

In your Mac's Sound settings, does the "Input Level" display light up when you speak into the microphone?

Does the microphone work correctly in other programs, such as iChat and Skype?

Title: Re: Snow Leopard Compatibility
Post by: ddeeble on October 23, 2009, 12:56:27 PM

Yes, input level lights up appropriate to the fluctuating sound level in the room.  All other microphone-dependent applications work (ichat, etc...).  The only difference on the host system was the installation of Snow Leopard.

Title: Re: Snow Leopard Compatibility
Post by: Jay on October 23, 2009, 03:38:26 PM

I'd like to run a test to see if I can replicate the problem you are seeing.  Please send an email to support@skjm.com.  Refer to this forum thread in your email.