SKJM Forum

Support => iCam Support => Topic started by: robertjohnbatchelor on July 15, 2009, 02:27:06 PM

Title: Screen goes blank
Post by: robertjohnbatchelor on July 15, 2009, 02:27:06 PM

Can anyone help? Via my Mac at home I'm looking at my home on my Iphone and all is ok then after a time the screen goes blank (just black), is it because my Mac at hime is goinggoing into stand by or something?

Title: Re: Screen goes blank
Post by: Jay on July 15, 2009, 11:47:17 PM

Do you see an error message?  Does the video preview window on iCamSource go blank as well?  What happens if you hit the refresh button on iCam? (little curly arrow in bottom left corner of screen)

Title: Re: Screen goes blank
Post by: robertjohnbatchelor on July 16, 2009, 02:49:41 AM

It worked ok up to about 6pm yesterday and came back on at 8pm this morning ....... do you think it has something to do with my Mac going into "sleep" mode?

Title: Re: Screen goes blank
Post by: Jay on July 17, 2009, 10:27:35 AM

robertjohnbatchelor is getting technical support for this issue through email.  If there is any new information about this issue from the emails, I'll post it in this thread.