SKJM Forum

Support => iCam Support => Topic started by: Kawipoo on October 10, 2011, 04:12:32 PM

Title: Droid Bionic
Post by: Kawipoo on October 10, 2011, 04:12:32 PM

I recently started using a Droid Bionic and i am unable to connect to the ICam source when I am using wifi on the same network as the webcam. The webcam is connected to my desktop via USB. I can connect to the webcam via 4G fine. The Icamsource shows it is connected to the server. I also have an iPad and a the original droid phone. They both connect to the webcam via wifi with no problems. I have unistalled and reinstalled ICam on the bionic and I am still unable to connect via wifi.
Any ideas why only the bionic would be unable to connect via wifi but be able to connect via 4g? 
Thanks!

Title: Re: Droid Bionic
Post by: Kawipoo on October 10, 2011, 05:21:50 PM

 I also just have one router which my desktop is connected to.

Title: Re: Droid Bionic
Post by: SKJM Support on October 11, 2011, 09:31:42 AM

Thank you for your post.

It's possible that the iCam app settings on the Android phone have gotten into a bad state.

On your Android phone,  go to Settings -> Applications -> Manage Applications and then choose iCam and the "Clear Data".  Then try connecting again.

Also, please check to make sure the Droid Bionic is connected to the same router as the computer running iCamSource. This behavior could happen if the phone was connected to a different router on the same local network.

Title: Re: Droid Bionic
Post by: Kawipoo on October 11, 2011, 02:29:47 PM

I have done all the following and i still can not connect via wifi with the bionic but all other phones and my iPad connect:
Uninstalled and reinstalled ICam on desktop and bionic.
Erased the ICam data on the bionic
Reset the router
Assured that both the bionic and desktop with camsource is on the same network.
Opened up UDP ports on the router from 12000-12100.
Assured firewall ports are open on desktop

As mentioned I can connect via 4g just not wifi yet my other phones connect via wifi. I am scratching my head as what to do next. My bionic recognizes the wifi network and I can use printers on my network using the bionic as well as acess the Internet.
Any other ideas? Do you have a bionic you could experiment with?

Title: Re: Droid Bionic
Post by: SKJM Support on October 12, 2011, 12:09:49 AM

If you could go to http://whatismyipaddress.com/ (http://whatismyipaddress.com/) from the computer running the iCamSource and send your external IP address to support@skjm.com (http://support@skjm.com) so we can attempt to look it up in the Broker Server logs and hopefully troubleshoot the problem. Also, please reference this forum post and your user name in your email.