SKJM Forum

Support => iCam Support => Topic started by: Skipholiday on September 19, 2011, 11:51:38 AM

Title: repeater bridge
Post by: Skipholiday on September 19, 2011, 11:51:38 AM

Hi

Lately I installed a repeater bridge and now only one of my 4 cameras are viewable from the app.
All 4 are working. and I can view them from vnc or remote desktop.
The one I can view is on the rp and not the wired router.
Any help would be appreciated.

Thank you
BTW: I have had great service with icam and this is some sort of user error.
You guys are great and I highly recommend to all..

Title: Re: repeater bridge
Post by: SKJM Support on September 19, 2011, 08:31:03 PM

Thank you for your post.

Are the other 3 cameras connected to the repeater or the wired router? Does the problem occur when the iPhone is connected to the local Wi-Fi network or to the 3G network?

Title: Re: repeater bridge
Post by: Skipholiday on September 20, 2011, 10:27:10 AM

1 that works is on the RB others are on main router. I tried from icamweb with same result.
thank you

Title: Re: repeater bridge
Post by: Skipholiday on September 21, 2011, 07:19:12 AM

icamweb shows 3 sources and only connects 1 then and error from the server comes up. "Source connection error. one or more icamsources returned by the broker server could not be connected to."

Title: Re: repeater bridge
Post by: Skipholiday on September 21, 2011, 05:24:10 PM

any suggestions?

Title: Re: repeater bridge
Post by: SKJM Support on September 21, 2011, 11:47:51 PM

It sounds like the "repeater" might actually be another router. What is the Brand/Model of the router and the Brand/Model of the repeater. 

Also, please go to http://whatismyipaddress.com/ (http://whatismyipaddress.com/) from the computer running the iCamSource and send your external IP address to support@skjm.com so we can attempt to look it up in the Broker Server logs and hopefully troubleshoot the problem. Also, please reference this forum post and your user name in your email.

Title: Re: repeater bridge
Post by: Skipholiday on September 22, 2011, 05:10:02 AM

Email sent with ip.
The repeater bridge is a NETGEAR WNR834B running dd wrt, main router is a Netgear WNDR3700 running dd wrt.

thank you

Title: Re: repeater bridge
Post by: Skipholiday on October 05, 2011, 09:09:56 AM

Got it working by unchecking auto config router and forwarding ports 12000 to 12100
all is good
great app
thank you for all the help

Terry~!

Title: Re: repeater bridge
Post by: SKJM Support on October 05, 2011, 04:58:39 PM

Hi,

I'm glad you got it working!

Please let us know if you have any other issues or questions.