SKJM Forum

Support => iCam Support => Topic started by: poimiroo on August 29, 2011, 11:17:45 PM

Title: Unable to Open iCam Source
Post by: poimiroo on August 29, 2011, 11:17:45 PM

When I click on iCam Source, nothing happens.  It spins for a split second, then nothing.  Suggestions?

Title: Re: Unable to Open iCam Source
Post by: SKJM Support on August 30, 2011, 11:03:29 AM

What version of iCamSource are your running Mac or Windows?

Title: Re: Unable to Open iCam Source
Post by: poimiroo on August 31, 2011, 01:25:51 AM

Windows on Win7 OS.

Title: Re: Unable to Open iCam Source
Post by: SKJM Support on August 31, 2011, 04:25:06 PM

It's possible that the registry key has somehow gotten into a bad state.

Please download and run (double-click) this file: http://skjm.com/icam/CleaniCamKey.reg

That will erase the current iCamSource settings in your registry. You will need to re-enter all of your settings, but hopefully the problem will be resolved if it's due to a problem in the registry.