SKJM Forum

Support => iCam Support => Topic started by: Merlin on May 09, 2011, 07:13:28 PM

Title: Pop-up messages
Post by: Merlin on May 09, 2011, 07:13:28 PM

I have noticed this for some time, but just now thought of reporting it.  When I have iCam open and viewing the View Motion Events, if a pop up message appears for say CNN, Sports Center or API, the screen then reverts to split out with the titles of each camera.  The Motion events are still there and can be selected.  You just see a ghost background of the titles of the cameras.  I have 6 cameras setup and so it divides the screen into the six quadrants.  When viewing the motion camera images the six quadrants are still there with the camera titles.  It just a little annoying.  I can send some pictures of what it looks like if you wish.

Merlin

Title: Re: Pop-up messages
Post by: Stefan on May 09, 2011, 08:37:29 PM

Yes, if you could e-mail some screenshots to support@skjm.com we would appreciate it.

Thanks! :)

Title: Re: Pop-up messages
Post by: Merlin on May 09, 2011, 08:54:39 PM

I sent you an e-mail just now for your review...

Title: Re: Pop-up messages
Post by: Stefan on May 11, 2011, 03:08:43 PM

Thanks for the screenshot.

We were able to replicate the issue, and should have a fix for it included in the next version.

Title: Re: Pop-up messages
Post by: Merlin on May 11, 2011, 08:22:57 PM

Glad to help..

Title: Re: Pop-up messages
Post by: Merlin on May 26, 2011, 12:22:47 PM

I didn't know if you had meant to incorporated this fix in the latest Beta Verison 2.3, but I just wanted to let you know I do in fact get the same type of ghost images in this Beta.

Title: Re: Pop-up messages
Post by: SKJM Support on May 26, 2011, 07:46:19 PM

The fix will be in the next version of iCam, not the iCamSource.