SKJM Forum

Support => iCam Support => Topic started by: shumi on January 14, 2011, 05:24:36 AM

Title: help please - push notification
Post by: shumi on January 14, 2011, 05:24:36 AM

Im using  Iphone 4  i dont ge any "push notifications" from Icam
what do i have to do ?

Title: Re: help please - push notification
Post by: Jay on January 14, 2011, 12:24:31 PM

Is the "Enable Motion Detection" option enabled in iCamSource?  (Motion Detection tab in iCamSource window)

Are the "Record Motion Events" and "Send Notifications" options enabled?

Does the "Motion" indicator show that motion is being detected (flashes green)?

Title: Re: help please - push notification
Post by: shumi on January 15, 2011, 04:26:09 AM

yes
the "Enable Motion Detection" option enabled in iCamSource
the "Record Motion Events" and "Send Notifications" options enabled
the "Motion" indicator show that motion is being detected (flashes green
it record ehen it detect motion but i dont get any notification on mi iphone.

Title: Re: help please - push notification
Post by: Jay on January 15, 2011, 04:38:36 PM

Are Notifications enabled for iCam in your iPhone's Settings > Notifications settings?

Are you receiving push notifications for any other apps?  If you don't have any other push notification apps, you can try a free app, such as AIM.

Title: Re: help please - push notification
Post by: shumi on January 16, 2011, 10:28:35 AM

The Notifications are enabled for iCam in my iPhone's Settings
I do receiv push notifications form  other apps like Viber and Whatsapp

Title: Re: help please - push notification
Post by: Jay on January 16, 2011, 11:18:10 AM

The next step is to check the server logs to see if notifications are being sent for your account.  Please send the external IP address of the computer running iCamSource to support@skjm.com.  To get that, go to http://whatismyip.com in your computer's web browser.  Please refer to this forum thread in your email.

Title: Re: help please - push notification
Post by: shumi on January 16, 2011, 11:28:38 AM

i did send mi ip to support@skjm.com


with the "subject" help please - push notification

Title: Re: help please - push notification
Post by: shumi on January 16, 2011, 01:35:34 PM

hi
I just installed the AIM app
I can get notifications onlh when the app is open
when its on the 1.background i dont get notifications

Title: Re: help please - push notification
Post by: shumi on January 16, 2011, 01:48:56 PM

hi
I just installed the AIM app
I can get notifications only when the app is open
when its on the background i dont get notifications

Title: Re: help please - push notification
Post by: OUAnthony on January 16, 2011, 05:16:11 PM

Is your phone jailbroken?

Title: Re: help please - push notification
Post by: shumi on January 17, 2011, 12:05:59 AM

hi
yes my phone is jailbroken

Title: Re: help please - push notification
Post by: OUAnthony on January 17, 2011, 12:29:16 AM

In the past, there have been issues with jailbreaking and a loss of push notifications. I don't have an iPhone 4, so I don't know if that issue still exists...but apparently it does. I know there was a fix for older iPhones, but I'm not sure if it works for the iPhone 4. You could always research it and try the fix. If you run into issues, just put your phone into DFU mode and restore it...then re-jailbreak it, etc. But this is a jailbreak issue, not an iCam issue. If you need some help, let me know...and include your iOS version and modem firmware (Settings > General > About). Also include the name of the jailbreak program you used.