Messages

2326

iCam Support / "Cannot Connect To iCam Broker Server" on EDGE or 3G - Fix coming in iCam 1.0.2

« on: December 07, 2008, 12:51:43 PM »

If you are receiving the iCam "Cannot Connect To iCam Broker Server. Please try again later." error message when trying to connect via EDGE or 3G, here is one thing you can try: Open another iPhone network application (such as Stocks or Weather) and then see if iCam works after that.

This is a strange issue that we cannot reproduce but a small number of users have reported having. If you are among them (and running Stocks or Weather fixes the issue until you restart your iPhone) please post your experiences here or contact support@skjm.com.

Thanks! 

2327

iCam Support / Re: Welcome to the iCam Support Discussion Forum!

« on: December 05, 2008, 09:40:57 AM »

Ok, since you can connect via WiFi at home but not 3G, your problem might be fixed by the 1.0.2 update to iCam that should hit the App Store within the next day or two.

In the meantime, let's see if you can connect to my test iCamSource over both 3G and WiFi.

2328

iCam Support / Coming Soon - iCam Version 1.0.2

« on: December 03, 2008, 09:05:52 PM »

iCam 1.0.2 should be released later this week to address some connectivity issues that a small number of users have been having when attempting to connect to their iCamSources when their iPhones are connected via 3G.

If you can connect to your iCamSource over WiFi but not 3G, this fix may be for you.

Stay tuned!

2329

iCam Support / Welcome to the iCam Support Discussion Forum!

« on: December 03, 2008, 10:37:09 AM »

Please post any questions you might have about the iCam application for the iPhone and iPod Touch or the associated iCamSource application for OS X 10.4 (Tiger) and later in this forum.

Thanks!

2330

iCam Support / Re: Orange France 3G Connectivity Issues

« on: December 02, 2008, 06:28:38 PM »

The latest release of the iCamSource, 1.0.5, fixes this problem. 

2331

iCam Support / Re: Orange France 3G Connectivity Issues

« on: December 01, 2008, 09:23:19 PM »

After some extended tests today we believe we have made some progress. If we get some good results from our additional testing then this issue should be cleared up with the release of iCamSource 1.0.5. 

2332

iCam Support / Re: Orange France 3G Connectivity Issues

« on: December 01, 2008, 05:07:05 PM »

What kind of routers does everyone have connected to their iCamSource computers? I am using an Apple AirPort Extreme with software version 7.3.2. I know that Jay is using a Linksys router of some kind.

I just wonder why my computer is so special that you are all able to see my iCamSource, but no one else's.

2333

iFarkle Support / Welcome to the iFarkle Support Discussion Forum!

« on: December 01, 2008, 04:40:46 PM »

Please post any questions you might have about the iFarkle application for the iPhone and iPod Touch in this forum.

Thanks!

2334

iCam Support / Orange France EDGE/3G Connectivity Issues - RESOLVED!

« on: December 01, 2008, 04:35:31 PM »

There have been a number of reports from Orange France users that have been having problems connecting to their iCamSource computers whilst being connected via EDGE/3G. WiFi works as expected.

If you are a Orange France subscriber and have problems connecting to your iCamSource using iCam, please post your experiences here. If you are an Orange France user that is NOT having any connectivity issues when using EDGE/3G, please post here as well.

Currently the common situation is that Orange France EDGE/3G iCam iPhones can connect to my iCamSource running in Phoenix, Arizona, but not Jay's that is running in California. (And also not to their own computers at home.) I believe one user is able to connect to his computer over 3G when it is at work, but not when it is at home.

This is a frustrating problem because we are not located in France, and therefore have limited opportunities to test. As always, your patience is greatly appreciated.