SKJM Forum
Support => iCam Pro Support => : madmax March 07, 2017, 05:29:05 PM
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Installed the new version, but after a couple of hours the app crashes...
any advise?
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Problem signature:
Problem Event Name: APPCRASH
Application Name: iCamSourcePro.exe
Application Version: 0.0.0.0
Application Timestamp: 589b4f86
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.7601.17744
Fault Module Timestamp: 4eeaf722
Exception Code: c0000005
Exception Offset: 0000a051
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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How many cameras are you using, and what type / brand / model are they?
I am assuming that if you downloaded and installed the previous version (1.3) from our website that the periodic crashing is not an issue? - http://skjm.com/icampro/iCamSourceProSetup1.3.exe
Installed the new version, but after a couple of hours the app crashes...
any advise?
---
Problem signature:
Problem Event Name: APPCRASH
Application Name: iCamSourcePro.exe
Application Version: 0.0.0.0
Application Timestamp: 589b4f86
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.7601.17744
Fault Module Timestamp: 4eeaf722
Exception Code: c0000005
Exception Offset: 0000a051
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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I had crashed with 1.3 too... but with the interim version u had provided before..
I have 11 cameras all Trendnet TV-IP302PI....
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ok, seems the crash is related to a recording and a user trying to few recordings..
When I start the app on the phone and try to access some recordings the PC app crashes...
I quit the PC app, renamed the recording directory (fresh start) and now can watch recordings without any crash!
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Was there a specific recording that was causing the crashing issue? Or did it appear random?
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sorry, I didn't check...I deleted the recording folder once I found the app crashed when I tried to replay a recording... once I did this and waited for some new recordings I was able to play back without the crash
If this issue appears again I try to find the specific cause
Rene'
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Sounds good, thanks!
sorry, I didn't check...I deleted the recording folder once I found the app crashed when I tried to replay a recording... once I did this and waited for some new recordings I was able to play back without the crash
If this issue appears again I try to find the specific cause
Rene'