SKJM Forum
Support => iCam Support => : faipaulan April 03, 2012, 01:46:29 PM
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hi,does anybody having problem with their app on their iPhone ? I have problems before where it will open but with a "connection error "outside of my local network but later corrected.But recently I been connecting to the same outside network which was working before and now the app just quit as soon as trying to make a connection.any helps would appreciated.
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Have you tried removing and then reinstalling the app?
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hi,does anybody having problem with their app on their iPhone ? I have problems before where it will open but with a "connection error "outside of my local network but later corrected.But recently I been connecting to the same outside network which was working before and now the app just quit as soon as trying to make a connection.any helps would appreciated.
Yes, please try deleting iCam from your phone and re-downloading it from iTunes. If you use the same iTunes account you will not be charged a second time.
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Thanks for the suggestions but tried it twice already, once awhile it works but nine out of ten times it doesn't .
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If iCam is crashing on your iPhone, there should be crash logs.
Here is a tutorial to locate your iPhone crash logs: http://aplus.rs/apple/how-to-find-crash-logs-for-iphone-applications-on-mac-vista-and-xp/ (http://aplus.rs/apple/how-to-find-crash-logs-for-iphone-applications-on-mac-vista-and-xp/)
Please send the latest crash report to support@skjm.com. Reference this post and your username in your email.