Topics

16

iCam Support / Hoping To Prevent A Problem

« on: July 30, 2011, 01:58:36 AM »

 Thank You For Reading This And I Am Grateful For Any Help Or Advice You Can Give Me. My Question Doesn't Exactly Pertain To iCam But Rather To Another App I Run On The Same Computer As iCam And Before I Make An Upgrade To That App, I Wanted To Make Sure It Won't Affect iCam In Any Way.
 A Home Automation Software App (Z Wave Commander) Is Requiring Me To Upgrade To .NET Framework 4.0. I May Sound Elementary, But I Don't Really Know What This Does Other Then Supposedly Improve Software Speed And Efficiency. I Just Want To Make Sure That This Upgrade WILL NOT Effect iCam In Any Way, Negatively That Is. After A Bit Of Troubleshooting, I Finally Have iCam Running As I Want And I Don't Want To Jeopardize That By The .NET Upgrade. I Thank You For Your Time With This Matter.
Ryan

17

iCam Support / iCam Source Keeps Freezing And Crashing

« on: May 31, 2011, 12:00:19 AM »

I've Been Running iCam With 4 Webcams On My Windows XP With An iPhone 3GS For Almost A Year Now And I've Never Had This Issue Before. I've Been Trouble Shooting This For A Week Now With No Success. I'm Not Sure If It's A Hardware Of A Software Issue But Here's What's Going On:
 After I Upgraded To iCam Source 2.2.3, iCam Would Run Fine, Sometimes For An Hour, Sometimes For A Whole Day. But, Then It Would Stop And I'd Get A Prompt On My PC That Says "Generic USB Hub Could Not Be Recognized" Than iCam Would Crash. I'd Restart The Software But Then It Would Only Recognize 1 Camera. After A Computer Reset, iCam Would Be Back To Normal, Recognizing All 4 Cameras, Until The Next Crash. This Cycle Has Been Going On For A Week Now And When It First Started It Was Less Frequent. Now, It'll Crash Within About 10 Minutes. As I'm Viewing All Four Cameras On My iPhone, One Would Freeze, Then Another, Then iCam Source Would Either Crash Or Become Non-Responsive. A Computer Reset Would Always Correct Things, But Only Temporarily. In Each Pre-Crash Freeze, It's Not Always The Same Cameras That Freeze Up, So That's Why I'm Not Sure If It's Software Or Hardware. On 2 Occasions, 1 Of My Cameras (The Same One, Both Times In This Case) Would Distort Terribly And A Reset Of The Software Would Correct This. All 4 Cameras Are Connected Via USB Extension Cords, 2 Of Which, With Repeater Cables Because Of Their Distance For My PC. In My Trouble Shooting, I Have Unplugged And Replugged All Cameras And Update Their Drivers. I Uninstalled iCam Source And Tried To Reinstall Source 2.2.2, But It Installed As 2.2.3. Short Of Replacing Each Piece Of Hardware One By One, I'm Not Sure What Else To Try. Does This Sound Like A Problem With My USB Ports Or The Cameras Or Cables, Or Is It Possibly A Software Problem. If So, How Can I Reinstall Source 2.2.2? Please Help, I Am Out Of Ideas To Try And iCam Is My Most Used Program!
 

18

iCam Support / Still Haveing Problems With 3G And Edge

« on: April 11, 2011, 10:56:49 PM »

 About A Month Ago I Started Having Problems Viewing All 4 Of My Web Cams On My iPhone 3GS Using 3G Or Edge Network. I Keep Getting The "Source Connection Error". I Can Still View All 4 Using A WiFi Connection Without Any Problems, Even If It's Not My Own Network. This Problem Fixed Itself For A Couple Weeks But As Of Last Week I'm Still Not Able To View Any Cameras On 3G Or Edge. I Have Been Using iCam For About 7 Months Now And Have Never Had Any Problems Viewing On 3G Or Edge. Any Idea What Has Caused This Problem Literally Overnight? I Have Talked To AT&T's Tech Support 3 Times And They Have Told Me That They Have No Towers Down Or In Need Of Repair. They Also Suggested That It Might Be The iCam Software That Is Causing The Problem (Which Doesn't Make Sense To Me Since I Can Still View The Cameras On WiFi, Just Not On 3G Or Edge). I Have Talked To Apple And They Said It Sounded Like An AT&T Problem. So, I'm Not Sure Where To Turn To Fix This Problem. I Have Upgraded To The Current Version Of iCam Source, I Have Uninstalled And Reinstalled The App On My iPhone, I Have Reset My Network Settings On My iPhone, I Have Rebooted The Computer, Modem And Router And Reconnected All The Cameras. Please Help! I'm Not Sure What To Do Next!

19

iCam Support / Problems Getting Through With Edge Or 3G Network

« on: March 16, 2011, 09:32:02 PM »

I've Been Using iCam On My iPhone 3GS For Almost A Year Now Without Any Problems At All. All Of A Sudden And Literally Overnight, I'm Not Able To Check My Cameras On The 3G Network Of Edge. It Works Just Fine When I'm On My Own Network And I've Even Tried It On My Neighbors Network Without Any Issues. I'm Running The Current Version Of iCam Source And I Can't Figure Out Why It's Not Letting Me On Outside A Network. Can Anyone Help?

20

iCam Support / Crashes When Audio Is Enabled

« on: December 07, 2010, 11:00:59 PM »

Whenever I Enable Audio On Any Of The 4 Cameras I Have Running, My Computer Crashes Just As I Push The Start Button. I Am Currently Running All Logitech Communicate MP's And iCam Version 2.1.6. Before I Upgrade To The Current Cameras, I Was Using An Older Model Logitech Communicate And Running iCam Version 1.4.2.5 And Was Able To Get Audio Working With Out A Problem. Any Ideas On How I Can Fix This Problem?