Author Topic: Can't download?  (Read 15753 times)

demonslyer

  • Newbie
  • *
  • Posts: 11
    • View Profile
Can't download?
« on: March 06, 2009, 03:13:55 PM »
i tried to install the software and i get this warning


An error occurred while downloading a required file. You may retry downloading the file or cancel setup.

then i click on the details tab and it says


An error occurred downloading the following resource:
http://go.microsoft.com/fwlink/?LinkId=49256

Date: 3/6/2009 4:11:42 PM

See the setup log file located at 'C:\DOCUME~1\BRANDO~1.YOU\LOCALS~1\Temp\VSD9C.tmp\install.log' for more information.



I am unable to access the locals folder. So i need help getting this working please

Jay

  • Administrator
  • Hero Member
  • *****
  • Posts: 1096
    • View Profile
Re: Can't download?
« Reply #1 on: March 06, 2009, 05:25:09 PM »
It looks like it's trying to update your version of Windows Installer.  Have you tried manually downloading and running the file at http://go.microsoft.com/fwlink/?LinkId=49256 ?  It should update your Windows Installer.  Then try running the iCamSource installer again.

If that doesn't work, please go here: http://www.microsoft.com/downloads/details.aspx?FamilyID=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en

That is the page at Microsoft to download Windows Installer.

demonslyer

  • Newbie
  • *
  • Posts: 11
    • View Profile
Re: Can't download?
« Reply #2 on: March 06, 2009, 10:25:54 PM »
i cant even access the sites. i got here and when i hit download both ie and Firefox wont load it -_-

Jay

  • Administrator
  • Hero Member
  • *****
  • Posts: 1096
    • View Profile
Re: Can't download?
« Reply #3 on: March 07, 2009, 09:47:36 AM »
Those are both public URL's at Microsoft, they should work.  Are you able to get to www.microsoft.com in your browser?

demonslyer

  • Newbie
  • *
  • Posts: 11
    • View Profile
Re: Can't download?
« Reply #4 on: March 07, 2009, 08:31:17 PM »
i am ale to go to the website. But i think my computer has a viruses which won't let me download them from the site. Only thing i can think of

Jay

  • Administrator
  • Hero Member
  • *****
  • Posts: 1096
    • View Profile
Re: Can't download?
« Reply #5 on: March 07, 2009, 09:10:29 PM »
Have you run an anti-virus program? 

If you don't have one, there are several free ones.  I use AVG, which is available at http://free.avg.com, but there are other free ones around.

demonslyer

  • Newbie
  • *
  • Posts: 11
    • View Profile
Re: Can't download?
« Reply #6 on: March 09, 2009, 08:17:23 PM »
I did a virus scan and came up with nothing. Might be just cause my computer is old and sucks

Jay

  • Administrator
  • Hero Member
  • *****
  • Posts: 1096
    • View Profile
Re: Can't download?
« Reply #7 on: March 09, 2009, 09:19:44 PM »
Try downloading and running the Windows Installer file here: http://skjm.com/icam/WindowsInstaller-KB893803-v2-x86.exe

This is the same file as from the Microsoft link.  If it installs correctly, then try running the iCamSource installer again.

Guvie

  • Newbie
  • *
  • Posts: 2
    • View Profile
Re: Can't download?
« Reply #8 on: March 10, 2009, 04:09:55 AM »
Hi!

I bought ICAM yesterday and TRIED to download ICAMSOURCE to my laptop running Vista and I keep getting the error that windows can not download it. Bummer....can you help me get it working, please!

I only want to use iCAM on my laptop, but this morning I thought I would try to download it to my PC running XP and the same thing happens.

Is something wrong with your software???? Please advise...I would REALLY love to get  your program up and running on my iPhone!!!! Oh yeah, I tried running Windowsinstaller.exe ...it doesnt work either!

Thanks soo very much for your help!

Guvie


Guvie

  • Newbie
  • *
  • Posts: 2
    • View Profile
Re: Can't download?
« Reply #9 on: March 10, 2009, 07:45:50 AM »
Hi again...

Is there something wrong with your software? Is there anyway to get the old version of ICAM so I can try to see if it works??

Thanks for any help from anyone! I appreciate the help!

Guvie

Stefan

  • Administrator
  • Hero Member
  • *****
  • Posts: 2358
    • View Profile
Re: Can't download?
« Reply #10 on: March 10, 2009, 08:10:49 AM »
Guvie - The Windows version of the iCamSource is available for download from this link: http://skjm.com/icam/iCamSetup.exe

If you are having trouble downloading that file to your computer, do you perhaps have some sort of security software installed that might be preventing you from downloading executables? You seem to be having trouble downloading a file from our web server which thousands of other users have been able to do, so it must be some specific setting on your network or computer. Have you perhaps tried a different web browser?

demonslyer

  • Newbie
  • *
  • Posts: 11
    • View Profile
Re: Can't download?
« Reply #11 on: March 11, 2009, 09:04:29 PM »
ty very much. With the download thing you gave me i was able to download it and run it. I installed icam now, just gotta run it now lol =). I appreciate all the help you gave me. ;D

demonslyer

  • Newbie
  • *
  • Posts: 11
    • View Profile
Re: Can't download?
« Reply #12 on: March 11, 2009, 09:08:07 PM »
well i downloaded it, when i run and click start after putting in a username and password, i get the message it ecountered an error and needs to close. Any ideas

demonslyer

  • Newbie
  • *
  • Posts: 11
    • View Profile
Re: Can't download?
« Reply #13 on: March 11, 2009, 09:42:22 PM »
i tried updating to .netframe work 3.5 but my computer wont connect to the sever =/

Jay

  • Administrator
  • Hero Member
  • *****
  • Posts: 1096
    • View Profile
Re: Can't download?
« Reply #14 on: March 12, 2009, 12:51:10 AM »
demonslyer-  In addition to the Windows Installer, there are 2 other prerequisites from Microsoft that are necessary for iCamSource. The first is the Visual Studio dll redistributable and the second is the .Net framework.

1) download vcredist_x86.exe from here: http://skjm.com/icam/vcredist_x86.exe and run it.  If it installs successfully, try running iCamSource again and see if it works.  If it doesn't work, try step 2.

2) download the .Net 3.0 installer from here: http://skjm.com/icam/dotnetfx3.exe and run it.  It's about 50 MB, so it might take a while to download.  Then try running iCamSource again.