Author Topic: android sources or broker issue  (Read 2458 times)

bburd

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android sources or broker issue
« on: April 02, 2012, 09:00:03 PM »
I'm using iCamSource v2.4.4 on windows 7 and iCam 1.5 on android
this is the error message i have been getting whether connected on 3G/Wifi or the local network
"One or more of the iCamSources returned by the iCam broker server could not be connected to."
I have completely disabled the firewall and still got the error.

SKJM Support

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Re: android sources or broker issue
« Reply #1 on: April 03, 2012, 11:45:09 AM »
What is the Brand/Model of your router? Please make sure that the router's firewall is also disabled.

bburd

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Re: android sources or broker issue
« Reply #2 on: April 18, 2012, 06:42:19 AM »
Sorry it has taken so long to respond, i had some PC issues. The router/modem is a Motorola Surfboard SBG6580, I believe the routers firewall is not enabled.

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Re: android sources or broker issue
« Reply #3 on: April 19, 2012, 01:27:55 AM »
Do you have any other routers or devices on the network?

bburd

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Re: android sources or broker issue
« Reply #4 on: April 20, 2012, 06:47:42 AM »
No only this modem, its an all in one, modem, switch and wireless.

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Re: android sources or broker issue
« Reply #5 on: April 20, 2012, 07:54:53 PM »
Please send a screenshot of your router's firewall options to support@skjm.com, so we can verify the settings. Please reference this post and your user name in your email.

bburd

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Re: android sources or broker issue
« Reply #6 on: April 24, 2012, 09:27:27 AM »
The email with screen shots has been sent