A number of changes to any one of the networks involved, including your local network, phone network or your ISP network, could have this kind of effect.
Have you tried checking the Auto-Config Router checkbox in the iCamSource before clicking the Start button? If that doesn’t work, please let me know what status message appears next to the Auto-Config Router checkbox when you run iCamSource with that option enabled.
Our iCam Help Troubleshooting section also contains some additional information about what to try when you are unable to connect from outside of your local WiFi network: http://skjm.com/icam/help/troubleshooting.php#icam3
An Android wearable version of iCam has been requested in the past and is currently on our list of potential features to implement in the future. Unfortunately, we do not have any immediate plans at this time.
Please let us know if you have any further questions or concerns.
Unfortunately, no motion and no sound detection is not a commonly requested feature. Also, it would require constant motion/sound most likely resulting in many false positives. We will however, add this to our list of potential features to implement in the future.
Here is the direct link for instructions on how to locate crash logs from your iPhone: http://www.ondemandworld.com/how-to-find-crash-logs/
If you find any ipCam crash logs, please send back the most recent ones to support@skjm.com we will hopefully be able to further troubleshoot the issue.
Also, please reference your username and this post in your email.
If you are running Mac OS X older than 10.6.3: the crash logs would be in /Library/Logs/CrashReports or /Users/<YourUsername>/Library/Logs/CrashReports
Please note, Mac OS X Lion+ hides the ~/Library directory. You can get to that directory by running Finder and then holding the Option key while clicking on the "Go" menu at the top of the screen. If you’re holding down the Option key, "Library" will be one of the choices available. You should choose /Library/Logs/DiagnosticReports/iCamSource_<date_time>.crash.log. The crash logs should be there.
If you find crash logs, please send the most recent one to support@skjm.com. Please reference this post and your username.
Are you seeing the Source Connection Error when the phone is connected to the same local network as the computer running iCamSource?
If so, that indicates the problem is caused by firewall software on the computer, since the network traffic isn’t going through the router in that case. Please quit or disable all firewall software on the computer running iCamSource (temporarily) to see if iCam starts working. If it does, we can configure the firewall to work with iCam. - http://skjm.com/icam/help/troubleshooting.php#icam2
A number of changes to any one of the networks involved, including your local network, phone network or your ISP network, could have this kind of effect.
What error message are you seeing when you are unable to connect: No Sources Found, Broker Connection Error, or Source Connection Error?
If you're seeing the Source Connection Error, have you tried checking the Auto-Config Router checkbox in the iCamSource before clicking the Start button? If it still doesn't work with that option enabled, please let me know what status message appears next to the Auto-Config Router checkbox in iCamSource.
Our iCam Help Troubleshooting section also contains some additional information about what to try when you are unable to connect from outside of your local WiFi network: http://skjm.com/icam/help/troubleshooting.php#icam3
Our developers have found the cause of this particular issue and are currently testing a fix. Hopefully, an update with the fix will be available on the app store within the next few days.
Please let us know if you have any other questions.
Our developers have found the cause of this particular issue and are currently testing a fix. Hopefully, an update with the fix will be available on the app store within the next few days.
Please let us know if you have any other questions.
If you have any problems with the instructions on that page, please send us the Brand/Model of your router so I can find port forwarding instructions for your particular router.
The quality setting doesn't affect the image resolution, the "Image Size" setting does. Do you have the Image Size setting set to "Large"? The Large setting gets the largest capture resolution available from the device.
For more information about the video capture resolution settings available from Apple, you can go here:
The "Large" setting in ipCam uses the AVCaptureSessionPresetHigh setting, which returns the highest recording resolution available from the particular device.
The Notification setting will uncheck itself if the server doesn't have any devices to send the notification to. The most common reason for that is if the iCam Pro app is in free mode, because the app doesn't connect to the server when it's in free mode.
Please make sure the subscription is active in iCam Pro > iCam Pro Store running on your iDevice. If it says Subscribe and you have already purchased the iCam Pro Service, please click Restore.
If the app is in paid mode, are you able to view the camera when the phone is connected to the cellular network (not the local Wi-Fi network)?
Unfortunately, Trendnet may have thought they were talking about another model or there was some sort of miscommunication, but the camera was definitely using Digest Authentication.
Support for Digest Authentication has been added to the to-do list. In the meantime, there is a workaround you could do with ManyCam (http://manycam.com). The free version of ManyCam allows you to turn any window on your desktop into a virtual camera. When you add a camera in the ManyCam program, there are many different options for the sources. One of the choices is Desktop -> App Window, which allows you to specify a particular window. In your case, it would be the browser window with the camera view showing. Then the browser window will show up in the ManyCam window. In iCamSource, the Video Source list should include a "ManyCam Virtual Webcam" entry, which will display the browser window.
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