SKJM Forum

Support => ipCam Support => : karakq October 20, 2011, 03:35:17 PM

: Disable autolock ipcam
: karakq October 20, 2011, 03:35:17 PM

Need option to disable autolock in apcam.
Phone autolock even I select never option.
It is iphone 3G

: Re: Disable autolock ipcam
: SKJM Support October 20, 2011, 09:24:19 PM

Thank you for your post.

ipCam does already automatically disables autolock.

: Re: Disable autolock ipcam
: karakq October 25, 2011, 06:45:25 PM

In That case there is a bug. I have iphone 3G and I set it to  autolock option to never.

When I run ipcam,  it autolock.

When I run icam it does not autolock.

Therefore there is nothing wrong with my settings since icam  disables autolock properly.

I do not see ipcam disables autolock.

: Re: Disable autolock ipcam
: SKJM Support October 26, 2011, 10:24:46 AM

How long does it take for it to auto-lock? What version of iOS are you running on the device?

We've recently tested on a newly restored iPhone 3G running iOS 4.2.1 and ipCam does not allow the phone to auto-lock.

: Re: Disable autolock ipcam
: karakq October 27, 2011, 02:13:25 PM

Actualy I found out it is a different issue.
Somehow IPCAM crashed after 3-4 hours, since it is  no longer running phone autolock.

I believing it is crashing when there is no  wi-fi acces, when phone close to router, it does not crachs run hours with no issue.

When phone away from router and probably signal is weak,  it crashed after coupld of hours.

: Re: Disable autolock ipcam
: SKJM Support November 01, 2011, 12:07:42 PM

We are currently trying to replicate the issue.

: Re: Disable autolock ipcam
: yhicks November 14, 2011, 03:52:59 PM

I am having a similar issue.  The ipCam Application is crashing after a few hours of running.  The device is a 3GS running iOS 5.0.1.

: Re: Disable autolock ipcam
: SKJM Support November 14, 2011, 04:02:04 PM

Please try turning your iPhone off and then back on again to see if that helps.

Also, if it is crashing there should be crash logs that you can send to us: http://aplus.rs/apple/how-to-find-crash-logs-for-iphone-applications-on-mac-vista-and-xp/ (http://aplus.rs/apple/how-to-find-crash-logs-for-iphone-applications-on-mac-vista-and-xp/)

If you find crash logs please send the latest one to support@skjm.com (http://support@skjm.com) and reference this post and your username.