SKJM Forum
Support => iCam Support => : artwindows May 02, 2015, 08:50:30 AM
-
Basically, I always had it on for years and worked great.. now I go away and when I look it up, it has quit.. I go home to my iMac and it's not open anymore.. Everyday. Ever since 2.8 I believe..
Should I send crash log here? It's very long.. thanks..
-
Are you connecting to multiple IP cameras from the iCamSource?
It appears to be an issue with higher CPU usage on some Macs with multiple IP cameras with the 64-bit 2.8 version than with the 32-bit 2.7.2.2 version: http://skjm.com/forum/index.php?topic=6365.msg19228#msg19228
-
Ok.. So what is the answer to it for now? Yes, I have 4 camera's going. 1 iMac, a Macbook, 1 Cysco and a Foscam.
Will there be a fix to it?
I can send you the crash report... Do I send it here?
-
Are you running two cameras per computer, one webcam and one IP camera? If you open the Applications > Utilites > Activity Monitor on your Macs, what is the % CPU usage of the iCamSource?
If you have crash reports then you can email them to support@skjm.com
If you could reference this forum topic in your email, that would be helpful as well. Thanks!
-
Actually, currently I'm just using my iMac Dec 2012v.. I have 2 IP cameras and the iMac camera itself. Sometimes, I turn on the macbook and I pick up the 4th camera off the macbook. I haven't even been using that though.. it's not on and not part of the problem. So, I have 1 iMac and 2 ip camera's with that. Total 3 camera's.
I sent info in email.. crash report and activity monitor. thanks..Rick
-
Thank you for your email.
21% CPU usage (from your Activity Monitor screenshot) is seemingly completely normal, so it may not be a CPU usage issue. After the iCamSource has been running for a few minutes, what is the memory usage of the process? (Under the Memory tab in the Activity Monitor.)
Thank you for your help in tracking this down!
-
We have a new version of the iCamSource (2.8.0.1) to try: http://skjm.com/forum/index.php?topic=6365.msg19236#msg19236
-
I think that fixed it! Had it on all night and all morning so far and working fine!
I donated 4.99 for your help
I'll keep you posted but really happy it's fixed.
;) thx again!
Rick
-
Great news, and thank you very much! 8)
We will likely roll this fix into a 2.8.1 official release this week if there are no other reported issues.
Thanks again! ;D