SKJM Forum

Support => iCam Pro Support => : theboyk October 21, 2014, 07:52:34 AM

: Camera works in iCam, but not in iCam Pro?
: theboyk October 21, 2014, 07:52:34 AM

Is there a reason why a camera would work fine with iCam, but not iCam pro?
It's a basic USB web cam (Future Shop house brand) with audio/video support. Been using it (along with a series of network cameras) for years with iCam, but as soon as I upgraded to iCam Pro (and foolishly, immediately bought the $9.99 "upgrade") the camera no longer works (shows up as a source, but doesn't display video, nor receive audio). If I quit iCam Pro and re-launch iCam, it totally works again. I'd assumed these apps, since they're so close in terms of feature sets, would support the same line of cameras (or, at least the "pro" version would support the cameras the regular version supports, plus more).
Any suggestions?

Running the latest iCam Pro Source (under 10.10, public release) and the latest iCam Pro (under iOS 8.1, public release).

Thanks,
Kristin.

: Re: Camera works in iCam, but not in iCam Pro?
: theboyk October 21, 2014, 07:57:10 AM

After quitting/restarting iCamSource Pro several times, the camera is now showing up.

: Re: Camera works in iCam, but not in iCam Pro?
: SKJM Support October 21, 2014, 07:01:27 PM

I’m glad you got it working!

If you have any other issues or questions, please let us know.