SKJM Forum

Support => iCam Pro Support => Topic started by: ray on November 21, 2015, 07:23:43 PM

Title: Not Working - No sources
Post by: ray on November 21, 2015, 07:23:43 PM

Just purchased this as I am going on vacation for a week. I have the iCamSource Pro showing as connected to server and have checked the login username and password multiple times and still get no sources found. I have uninstalled the iOS app twice. restored the purchase, tried it on local network and over LTE. I even looked for the 0.99/month subscription but I don't see it anywhere except for "contributions" not sure what else to try here.

If I can't get to work I would like to get a refund.

Title: Re: Not Working - No sources
Post by: Glass71 on November 27, 2015, 05:38:41 PM

I think I may have found the solution to my "No sources found" problem!

This program doesn't like complicated passwords. Once I simplified my password, everything started working. I took out special characters and made sure my password was just 8 characters of lower and upper case letters and numbers. Why this password can't be made strong enough to include special characters is beyond me--not quality security! Update requested!