Topics

1

iCam Pro Support / MacBook Pro iCamSource Pro tries to connect but quits

« on: June 01, 2016, 03:06:46 PM »

When I click on the desktop iCamSource pro icon, it opens up only for a second or two then the iCamSource box closes and disappears. I can see that it is connected to the camera when the box is open. I cannot access the iCamSource from another device using iCam Pro. I tried clicking on the update iCam button but the program just shut down.

I contacted xfinity to make sure I have the proper ports open and they insist that I do. When I try to open iCamSource it now only opens for 1-2 seconds then closes immediately. I can see myself in the box when it is open so I know it is using the macbook camera. The little camera shutter icon at the top of the macbook disappears when iCam closes. I have tried to quickly click on it to reach the preferences but cannot.

Please guide me on what steps to take to correct this.

2

iCam Pro Support / How do I save/convert a Motion Event file to be viewed with VLC or similar.

« on: May 19, 2016, 03:02:23 PM »

I would like to take a Motion Event 34mb file/video and save/email it in a format, like VLC, that can be used/displayed during a seminar. Also where would I find the step by step instructions to link the Motion Event Folder to Dropbox.

Thanks