SKJM Forum

Support => iCam Support => : Marco July 11, 2020, 05:59:58 AM

: ICAMSOURCE stop working after years
: Marco July 11, 2020, 05:59:58 AM

Hello,

I use Icam since many years from 2,3 weeks it stop working from 4G and wifi localy.
I check everthings, reinstall on Imac and phone, i always have Source connection error.
No change at all on my Imac and phone.

Is Icam stil working ?
Can somebody help me?

Thank you

: Re: ICAMSOURCE stop working after years
: Marco July 11, 2020, 09:12:27 AM

I tryed with an other androïd mobile and other computer, still impossible to connect from mobile.
Icamsources is ok with connection server but "Source connection Error"  :(

: Re: ICAMSOURCE stop working after years
: Stefan July 13, 2020, 06:13:15 PM

Did something change with your local network, perhaps a new router or modem?

Are you seeing the Source Connection Error even when attempting to connect from the same local WiFi network? Have you tried rebooting your computer and router?

: Re: ICAMSOURCE stop working after years
: Marco July 14, 2020, 01:10:26 AM

Hello Stefan,

Thx for your answer.

No, i changed nothing.
Yes, i tried everything, reboot box, computer, reinstall the app server / client.
No firewall, no AV, tried an other computer / on an other phone.

When i launch the app, it's searching for 20 sec than error, credential are ok.

If you confirm that all is ok with the broker, i'll continue to search and if you have any tips i'll be happy.

: Re: ICAMSOURCE stop working after years
: Marco July 14, 2020, 12:06:46 PM

Stefan,

GOT IT !!!!

1) I had to disable Auto-config Router option
==> Connection ok in LAN :) but not in 4G  :(

2) Than change port forwarding to 16390 -> 16490 and reconfigure NAT on my router
==> All is now Ok

Maybe on auto update of my router ?

Thank you for help, if found after spent hours to test and try everything on the forum.

Thx to the community

Wish long life to Icam

Marc - France