Messages

1

iCam Support / Re: Troubleshooting 101 - iCam & iCamSource Error Messages

« on: August 27, 2014, 04:24:01 PM »

I have worked it out with AT&T and I have ports 12000-12100 open and confirmed, but I still get the 'no running icam sources associated' error. What's next? Please help.

ATT does not support upnp, but your instructions state:

If your router does NOT support UPnP or NAT-PMP (or the above Auto-Config Router checkbox solution did not work) then the next step is to un-check the Auto-Config Router checkbox and proceed to forward UDP ports 12000-12100 in your router to the computer running the iCamSource. The step-by-step port forwarding instructions can be found in this Support Forum Post.

My ports have been forwarded and confirmed.

2

iCam Support / Re: Troubleshooting 101 - iCam & iCamSource Error Messages

« on: August 26, 2014, 02:49:33 AM »

If you are replying to my post above, you will notice that the port sniffer errors out. And I have the latest version of java. It's being blocked, but I don't know how to Un block it.

3

iCam Support / Re: Troubleshooting 101 - iCam & iCamSource Error Messages

« on: August 25, 2014, 05:18:51 PM »

My router is handled through AT&T. It's my first time with a non-PC based router. I have no idea how to access or how to check if it's blocking port 12001. I tried the port checker on my lap top, but it's being blocked by my laptop some how. I have ZERO clue what to do now. Laptop is windows 8. Any thoughts?

Here is the Java window when port checker errors out:

Java Plug-in 10.67.2.01
Using JRE version 1.7.0_67-b01 Java HotSpot(TM) Client VM
User home directory = C:\Users\*****
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------

Looks to me like a directory and not an error log. I'm lost.