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iCam Support / 503 Error - Only up to two users logged in at once
« on: July 23, 2013, 03:30:47 AM »
Hi All,
We currently have the ipcam app set up on an iPhone, we access this outside our network via a DNS and generally do not have issues accessing the camera, however occasionally we do receive the message "502- service unavailable - The maximum number of clients are already connected" and so we are then unable to access the camera until we refresh the app manually later when we are at home.
There would only ever be myself and/or my partner accessing this camera at any one time. Today only I have tried to access this, first on my iPhone (successfully) and then on my work desktop (unsuccessfully) about an hour later.
Do you know a way that we can either extend the amount of clients that are able to access the camera at any one time? Whether we are able to "logout" as such so we don't have this issue reoccurring? Or whether we are able to reset the app externally (outside the network)?
Any help would be greatly appreciated!
Many thanks,
Katie.
We currently have the ipcam app set up on an iPhone, we access this outside our network via a DNS and generally do not have issues accessing the camera, however occasionally we do receive the message "502- service unavailable - The maximum number of clients are already connected" and so we are then unable to access the camera until we refresh the app manually later when we are at home.
There would only ever be myself and/or my partner accessing this camera at any one time. Today only I have tried to access this, first on my iPhone (successfully) and then on my work desktop (unsuccessfully) about an hour later.
Do you know a way that we can either extend the amount of clients that are able to access the camera at any one time? Whether we are able to "logout" as such so we don't have this issue reoccurring? Or whether we are able to reset the app externally (outside the network)?
Any help would be greatly appreciated!
Many thanks,
Katie.